Complaint Review: ING MORTAGE COMPANY - wilmington Delaware
- ING MORTAGE COMPANY 1 south orange st wilmington, Delaware United States of America
- Phone:
- Web: Ing Mortgage.com
- Category: Mortgage Companies
ING MORTAGE COMPANY My loan modification of 2 years denied in the height of recession. Single mom and 13 yrs at same RE job. Salary decreased in 2009/10. Granted interest only $790 month. I kept this up. In March of 201 wilmington, Delaware
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ING mortgage out of Wilmington Deleware opted to alot me a loan modification in 2009. It was active at $790. month interest only until phone call last March. Ing asked me to jump through some hoops, pay some owed property taxes, statement of income at approx $20,000 year. Single mom and of course this was quite a change in my financial status over the 13 years i was with the same company.
I recieved a call last March, in the height of recession stating they thought I had given them all the information they needed regarding revisiting my loan mod. I felt quite sure as I was diligently working, paying the interest only and my income was approx. the same that the Mod was secure. I get a bill in the mail in April stating I needed to pay the balance of March another.
I was certainly shocked. I jumped the hoops only to note that I was not infact being granted the loan mod that had been in place for 2 yrs. I called ING.. The mortgage consultant said to me , Dont you remember me stating to you that you have a SURPLUS (LOL) of income. I meant you were denied. I told her that I certainly did not recall that conversation. And if mistaken she undenyingly did NOT inform me of the denial.
ING purchased my home at trustee sale and now own it. I am I suppose at their mercy as to when they will give my family the boot. I feel I was totally wrongly and certainly not fully informed of their decision to revert my modification to an amount of $1680.oo a month from $790. interst only. Overwhelmed and disgusted I gave up as health issues arose from stress. Anyone knows how or wants to assist me with wrong doing by ING Mortgage I welcome your calls or email.
This report was posted on Ripoff Report on 03/19/2012 09:54 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ing-mortage-company/wilmington-delaware-19801/ing-mortage-company-my-loan-modification-of-2-years-denied-in-the-height-of-recession-si-856033. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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