Report: #1017905

Complaint Review:

  • Submitted: Thu, February 21, 2013
  • Updated: Mon, March 11, 2013
  • Reported By: LauraLee — Attleboro Massachusetts United States of America

    United States of America

Show customers why they should trust your business over your competitors...

19FEB2013 I made purcase of required qty of 2 (20 lb) boxes. I did CASH purch on individual slip to get register tape printed to mail. Looking for address to mail rebate form I found none on rebate tag. I went to website  address on pink tag printed & stuck on the product = ARM & HAMMER Cat litter & found NO MAILING ADDRESS for rebate INMAR PROMOTIONAL MARKETING is only thing you get linked to. No address is given to mail the rebate on any physical slips or thru website. THEY GOT ME TO BUY & GIVE NO WAY TO GET THE $4 PROMISED. $hame on Arm & Hammer for using sleezeball$ who probably are getting a  nice salary for ripping of the public who believe in the product.
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This report was posted on Ripoff Report on 02/21/2013 08:54 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals


#1 Consumer Suggestion

arm and hammer rebate

AUTHOR: bunn51 - ()

  for those of you who are having problems with the $4.00 rebate you have to go to the correct site and fill out a form online.then just print it out. there is an address on this form. diana blaine
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#2 REBUTTAL Owner of company

Address rebate

AUTHOR: Julie - (United States of America)

I called got it and its on the way to u...
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#3 UPDATE Employee

Rebate Address-update

AUTHOR: Inmar - (USA)

Dear Consumer,

The rebate and mailing instructions for submission can be accessed at  Once on the website please click on Submit a Rebate and follow the instructions.  During the process you will receive a confirmation page to print that does list the address to mail the rebate to along with the other requirements.  If you would like, you can call our office at 1-877-322-8355 M-F 8:30 am to 4:30 pm eastern standard time and one of our phone agents will be happy to assist walking you thru the website. 

Thank you,

Jennifer F
Consumer Relations Supervisor
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#4 Consumer Comment

Rebate address

AUTHOR: Julie - (United States of America)

Sure would be nice to have an address to send in this rebate to.. Thanks
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#5 UPDATE Employee

AH Litter Website

AUTHOR: Inmar - (USA)

Dear Consumer,

We sincerely apologize for any inconvenience that may have been experienced during your previous visit to the Arm & Hammer site for this offer. We assure you that this is a valid offer for $4 off your purchase of two 20 lb. boxes of Arm & Hammer Cat litter. The rebate and instructions for submission can be accessed at Please call our offices with any questions or concerns at 1-877-322-8355, Monday-Friday: 8:30 am-4:30pm, and ask to speak to me.
Consumer Relations Supervisor
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