Inmart Rebate Center, Inmar, Inmar Rebates, CR Brands Incompetent, Misleading, Failure to send, Scam Del Rio Texas

Inmar Rebate Center is the company that is handling rebate submissions for CR Brands Products Money Back Guarantee.  I submitted my rebate to CR Brands Inc. in July 2016 and heard nothing from anyone regarding the status of my rebate.  No email message even stating that my rebate has been approved or denied or anything.  Ultimately, in early September 2016, I contacted CR Brands and was told that Inmar is the company that is handling the rebate submissions.  After Googling Inmar Rebates, I was led to their website where I was able to track my rebate status.  According to their rebate tracker, my rebate was approved and a check for $10.76 was supposedly issued on August, 23, 2016.

Now considering this was early September, I decided to stay patient and wait for the rebate check to come in the mail.  On Tuesday, October 11, 2016, I called  Inmar Rebates (877.322.8355) to notify that I haven’t received the rebate check.  I was approved for the rebate and they supposedly sent out the check on August 23, 2106.  However, the (female) representative I spoke to apologized for them not putting my apartment number when mailing out the check and stated that this may have been the reason why I didn’t receive the check.  This was hard for me to believe, as my apartment number was clearly written on the rebate submission form and I have the scan to prove it.  Plus, I’m the only person with this first and last name in my building.  I was told that they would reissue me another rebate check which I should receive within 30 days.  I questioned the representative as to why I should have to wait another 30 days for something that was already approved and has been delayed due to their error?  I received a typical robotic response as the Inmar customer service representative made it clear that there was nothing she could do to help expedite me receiving the rebate check.  Nevertheless, I once again remained patient waiting for my rebate check to come. 

This brings us to today, November 22, 2016.  It’s over 30 days and I still haven’t received the check.  When checking the online rebate status tracker on Inmar's website, it shows that the rebate check for $10.76 was issued on October 20, 2016.  So I decided to call Inmar again to find out what was going on.  I spoke to a rather terse representative named Benjamin.  I made sure to confirm that they had my apartment number listed when they sent out the reissued check.  Benjamin confirmed that they did.  He apologized and told me again, that they would mail out another check.  Once again, I requested of him to send out the check via expedited services but he acted as if it was out of his hands,  He gave me no timetable when I would be receiving this 3rd (supposed) attempt of the mailed rebate check. 

At this point, I have no faith in this company.  They received my rebate submission in July 2016.  It is almost December now and I still have not received my rebate check.  I have gone above and beyond when it comes to being patient with this company.  This company is very incompetent and I feel ripped off and question whether they are running some type of scam.  In 2016, no one should have to pull hairs just to receive a rebate check that they have already been approved of.