Inner Group was to provide me with marketing and sales of my educational product for an initial investment and then a monthly fee. Randy Ehrlich is the owner of this organization, operating under the umbrella company of Principle Based Businesses which is incorporated in Kansas. The company, however, does its business in the state of Oklahoma.
This investment was part of my retirement plan as I am a senior citizen. After much research and being in contact with other people who are also members of this sales and marketing program, I decided to terminate my association with Randy Ehrlich and Inner Group International on September 3rd, 2008, because of non performance. I have requested a refund of all monies spent on this program from Randy Ehrlich and Inner Group International. I have sent him 3 emails stating my termination and have never received a reply. On October, 20, I sent a certified letter to him with the exact email that I had already sent, and did receive notice that the letter had been accepted. I stil have not heard from him personally.(4-9-09)
Inner Group International has failed to provide the services that I contracted for while continuing to charge me on a recurring monthly basis. The fact that Randy Ehrlich and Inner Group International have not fulfilled their part of the agreement (IGI guaranteed that marketing and advertising would be done in a specific way and would be paid for by our monthly fees) would seem to me to signify a breach of contract on their part. Part of that guarantee was a monthly newsletter that was designed to bring in many leads for participating members, but in fact, the only newsletter that went out was the Introductory First Newsletter.
During the months that I was involved with IGI, Randy Ehrlich sent out many emails and all we got were excuses for why things were not getting done, but I was still being charged every month for those services. He continually asked us to be patient as everything would eventually be done and in place as he had promised. A couple of webinars were held stating that many members of IGI were making lots of money and were very satisfied. To this day, I have spoken to many (now former) members and none of them ever made a penny. Just another 10 last week. They did not know that they were able to file complaints so they did nothing. Their complaints to InnerGroup International just fell on deaf ears.
Randy Ehrlich told us he was advertising in special niche markets that would interest the type of people who were the perfect customers for our product namely affluent baby boomers and professionals such as lawyers, doctors, professionals, etc. I have never seen any indication of this marketing being done, and when I spoke to one of his representatives and asked if he could provide me with when, where and what the copy said, I was told that he could not divulge that because then I could use it for my personal advertising. (wasn't I paying for that information in my monthly fees?)
During the month of August, there was no communication from Inner Group International, and I did not receive any notification of the leads that had been assigned to my account after August 18. We were supposed to receive those leads twice weekly, or at least one time a week. Then, to my surprise, IGI announced a New Program that they had been developing (instead of taking care of the members who were already under contract with them). This new program involved the introduction of two new products' which would involve an additional investment and increase my monthly marketing fees by $100. The program that we had signed up for on September 24, 2008 no longer existed. We had the choice of giving Randy Ehrlich and Inner Group International more money for the new program with the increased marketing fee, or we just were out of luck. I was told by the Director of Marketing that the education market was dead, and that IGI would be focusing on their two new products. It has never been proven to me that the education products were ever marketed as they told me and that they could not give me the advertising information that I had previously asked for.
If Mr. Ehrlich has nothing to fear and did indeed market to the niche" market, then why is he NOT WILLING to show exactly when and where this marketing was done? I paid good money afer good money for him to advertise to this group(baby-boomers, doctors, lawyers, affluent, etc.) and really did put my faith in him that he knew what he was doing and not just experimenting to see what worked. After all, he did tell us all (those of us in EPI) that this was how he made his one plus million with EPI. As for EPI (the educational product he was supposed to be advertising to this "niche group") we were all told that the owers to be of EPI had given him firm OK that it was not against their compliance code. We have come to find out, this NEVER happened. He was NOT told that it was OK, because the Send Out Cards part was a clear violation and we could have all been in trouble with our main source of income. That was our first mistake...trusting in him to make the right decision and not just thinking about his own pocket. We could have all been dismissed from EPI.
I do know that Randy Ehrlich has somehow convinced some of my good friends to continue with this new program even though they have never made any money with IGI. As a senior citizen, (as many of my friends are) I feel I must do all I can to keep Randy Ehrlich and Inner Group International from taking our hard earned money that we have saved for retirement while continuing to pack his little nest egg away over and over again.
As of December of 2008 I have been notified by EPI (educational product that Mr. Ehrlich was marketing for me) that Mr. Ehrlich is no longer associated with them, and The Director of Marketing is not affiliated with EPI anymore. How can they honor our contracts when they are not authorized to sell the products?
Mr. Ehrlich is still representing a Company called Send Out Cards, one that we had to purchase membership in whether we wanted to or not. It was to be the way for us to follow up with our leads by way of card campaigns. I quote him "While your primary means of advertising/marketing to your prospects will be through Send Out Cards (SOC), here, in our Associates "back office" you will find a variety of marketing messages and campaigns that can also be used should you choose to mail letters or emails to your prospects...) To this day, I have never received any addresses for any of the leads that I had that came in from IGI. He continues to try to lull me back into SOC with him by way of emails stating that he is my UPLINE. I have no intentions of giving this man any more money by way of bringing in more people for him to profit.(he makes money from everyone that his former associates in IGI brings in now too).
Since Mr. Ehrlich is no longer associated with EPI he has just found other companies to join so that he can continue with the same old promises and will continue to take advantage of "trusting" individuals. He has even changed the company name to "Encore Society". I would imagine there were too many of us associated with IGI that were not happy and he needed a new name to carry on.
I paid Mr. Ehrlich well over $7K to do my advertising and marketing, and closure of sales. He made NO SALES for me, just took my retirement money.
Raleigh, North Carolina