Report: #591337

Complaint Review: Innovative Merchant Solutions - Intuit

  • Submitted: Fri, April 09, 2010
  • Updated: Wed, April 14, 2010
  • Reported By: Sandie — st. mary's Georgia U.S.A.
  • Innovative Merchant Solutions - Intuit

    Internet, California
    United States of America

Innovative Merchant Solutions - Intuit Intuit I called and requested them to stop taking payments off of my credit card as I did not want their service. Everytime I turn around these jokers take another $4.99 off of my credit card. They are so n Internet, California

*UPDATE Employee: Please Provide More Information

Show customers why they should trust your business over your competitors...

This company has taken $4.99 off my credit card for no service.  It was suppose to help build a webb site which didn't happen.  I have asked them to stop taken the temporary $4.99 charge off of my credit card and it ain't happening.  I was a little rough this time when I called but to no avail.  Again I was told to call Chris and he will take care of my account and put a credit on my credit card.  It AIN'T happening.  Please investigate these people.  I have a husband laid off now since last July and they retired me last June.
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Updates & Rebuttals


#1 UPDATE Employee

Please Provide More Information

AUTHOR: Leanne - (U.S.A.)

Because IMS does not bill via a customer's credit card, this charge may actually be from another vendor.  Please fax additional information including the Merchant Number, and/or owner name and business address to 818-936-0354 so we can investigate this further and hopefully get this resolved for you.  We apologize in advance for any inconvenience you have experienced and will do everything we can to take care of this as quickly as possible.
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