• Report: #344172
Complaint Review:

Innovative Merchant Solutions

  • Submitted: Wed, June 25, 2008
  • Updated: Wed, June 25, 2008

  • Reported By:whittier California
Innovative Merchant Solutions
26541 Agoura Road Calabasas, California U.S.A.

Innovative Merchant Solutions You can not get out off this company, you stay with them for life! Calabasas California

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We have been using this company for 5 years. We decided to change due to the fact we were charge more than anybody else. We send them certified letter and the intention to cancel the contract. They still charge us for a 90 days service which was never render. Also when we signed the contract we never received had a copy of the merchant agreement. It was until we canceled their services that they start collecting late fees, termination fees, and early termination fees (after 5 years!).They state we must pay them $295.00 for early termination fee. If you look at the agreement with this company you can not get rid of them at all without paying $295.00.

We feel that it is a joke! They also threaten us to damage our credit if this amount is not paid in full.

Just be aware! They are nice to get you in but if you try to leave them even after 5 years they want money! I had never seen this anywhere else.

whittier, California

This report was posted on Ripoff Report on 06/25/2008 02:09 PM and is a permanent record located here: http://www.ripoffreport.com/reports/innovative-merchant-solutions/calabasas-california-91302/credit-card-processing-ach-companiesinnovative-merchantinnovative-merchant-solutions-d85ayhtm-344172. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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