Complaint Review: InPhonic - WIreFly - Washington District of Columbia
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- Author Confirmed
- InPhonic - WIreFly 1010 Wisconsin Ave. Suite 600 Washington, District of Columbia U.S.A.
- Phone: 202-3330001
- Web:
- Category: Cellular Phone Companies
InPhonic - WIreFly ripoff Washington District of Columbia
*UPDATE Employee: Assistance from Inphonic Customer Service
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I ordered 2 phones from WireFly in July 2004. They changed my order from Cingular to a prepaid cell company without asking me. After many calls my order was corrected. When the phones arrived, I discovered I was given 2 new phone numbers by mistake since I told the service Rep. I would port 2 cell numbers from another carrier.
Again, long process to get my 2 phones working with the right carrier. The requirement for sending the number of bills within its time limit was almost impossible. I managed sending off the rebate form right before the cut off date and received a letter stating one more bill was need. Never heard anything from them again. After reading the complaint on this site, I realize I am not going to get my rebate back as they promised.
On top of all that, InPhonic turned my name to a collection agency for terminating the 2 cell numbers they assigned to me. Time and energy spent on this matter were unbelievable.
Another place to complain is The Federal Trade Commission (877-FTCHELP, www.ftc.gov)
M
HARVEY, Louisiana
U.S.A.
This report was posted on Ripoff Report on 07/10/2005 10:11 AM and is a permanent record located here: https://www.ripoffreport.com/reports/inphonic-wirefly/washington-district-of-columbia-200007/inphonic-wirefly-ripoff-washington-district-of-columbia-149166. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Assistance from Inphonic Customer Service
AUTHOR: Inphonichelp - (U.S.A.)
SUBMITTED: Wednesday, July 20, 2005
Dear Valued Customer,
Our goal is 100% customer satisfaction and therefore we are sorry to hear of your concerns regarding our rebates.
It is our policy to promptly process and send checks to every customer that fulfills the rebate requirements. We activate over 90,000 new wireless subscribers every month, and have proudly paid out millions of dollars in rebates to our customers. Please send an e-mail including your original order number to customerinquiry@inphonic.com, and I will personally investigate your situation.
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