Complaint Review: InPhonic - Internet
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- Author Confirmed
- InPhonic 1010 Wisconsin Avenue, Washington, District of Columbia 20007 Internet U.S.A.
- Phone: 866-800-4303
- Web:
- Category: Corrupt Companies
InPhonic I have been trying six months to obtain rebates from InPhonic for three phones. They will not pay the rebates. Do not make the same mistake. ripoff Internet
*Author of original report: Actions you can take against InPhonic
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A little over a year ago I ordered three phones from InPhonic. Each phone came with a rebate to be paid after a six month period. I submitted the required information, which is not a simple task, and for various "reasons" like the Cingular bill was invalid because it did not have an invoice date, or an invalid UPC code which of course came right from the box, etc. the rebates were denied.
InPhonic required me to re-submit, on numerous occasions, the necessary forms because "the scanner was down" or "we didn't receive your fax" and then the process starts over. They are great at delaying and not reviewing submitted information. The major problem is they will not take the time to review the information, it is "just call us back in two weeks" and we will have an answer but of course they don't and ask you to call back in two weeks.
I finally called back and was told that it was beyond the time to re-submit the claim so all of my rebates were denied.
Rob
Dove Canyon, California
U.S.A.
This report was posted on Ripoff Report on 07/10/2006 10:02 PM and is a permanent record located here: https://www.ripoffreport.com/reports/inphonic/internet/inphonic-i-have-been-trying-six-months-to-obtain-rebates-from-inphonic-for-three-phones-200353. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Actions you can take against InPhonic
AUTHOR: Rob - (U.S.A.)
SUBMITTED: Sunday, July 16, 2006
1) You can file a complaint with the BBB (although I noticed that InPhonic had its membership removed in November of 2005 which is no surprise) at www.BBB.org. Click on "File a Complaint" and then "Consumer Copmplaints".
2) You can file a complaint with the Federal Trade Commission at www.ftc.gov and click on "For Consumers" and then "File a Complaint"
3) You can file a complaint with the Washington, D.C. Attorney General and join in their suit against InPhonic by going to http://occ.dc.gov and click on "Services" and then "Consumer Complaint Form"
4) You can file a complaint with the Internet Crime Complaint Center at http://ic3.gov. The form asks for details, dates, etc. so have your paperwork available.
5) Call your wireless carrier and let them know how you feel about the business practices of InPhonic. I called Cingular customer service and had an interesting conversation. They made it sound like mine was not the first complaint they had received and asked a lot of questions. I told them InPhonic was going to cost them lots of customers in the future and that I was certainly leaving Cingular because of InPhonic as soon as my contract is done.
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