Insight Card Services They have taken my money that I need to live off and there's really no quick way to contact them for answers. Los Angeles California Nationwide

I'm a poor person going through hardship, who's being taken advantage of, by this bogus bank card company! My phone that I need in order to work, broke down a few days ago. I thought if I paid my old phone company the money I owed them, then I could go back to their services, using my old phone. When I found out the hard way, that I wouldn't be able to go back to my old phone company, regardless of paying them the fee I owed them, I called and begged for them to return the money, since I need it to survive. They said the money would be put back into my bank account, right away.

I went to my new phone company, with the intention of buying another new phone, so that I could go back to work. The transaction was unsuccessful, saying they could only charge me for $68 and not the entire price, for a new phone. Shocked and confused, I went back home and checked my account transactions online.

When looking at my card transaction history, it was showing that I had $0 funds! Insight card didn't put back the money my old phone company returned to me. They also charged me $68, from my new phone company and still haven't updated the amount for an item I returned, from Amazon.

It's been a few days and I'm still showing a zero balance on my account. I need money to put gas in my car, get a new phone to go back to work and to eat. Insight card services is taking advantage of a poor person like me, hijacking my money and not updating the funds in a timely manner! I don't even know if I'll ever see my money again and I can't even contact them for answers, in a timely manner.

They have a customer service number, that charges you $1 to accept your calls. Once, when I needed to dispute another transaction, I called and after waiting a good 40 minutes to talk to someone, I got hung up on and was charged $1! I had to wait 9 days for a response via email.

Insight card charges you $1 for every purchase, on top of the $5 per month fee! What kind of a card service/bank account, does that? Is this even legal? This company just takes advantage of poor people, left and right. Do yourself a favor and stay far away! I have never gone through such a devastating ordeal with another bank. Now I'm stuck broke, unable to work and unable to even eat!

If there's ever a class action law suit, I want to be part of it! If there's ever a lawyer that wants to contact me for any reason, please feel free to do so. This company is a sham and needs to pay for causing so much distress in my life and in others lives. They shouldn't be allowed to get away with this any longer than they have.