Report: #1354429

Complaint Review: Instant Checkmate

  • Submitted: Mon, February 06, 2017
  • Updated: Mon, February 06, 2017
  • Reported By: Mark — Chantilly Virginia U.S.A.
  • Instant Checkmate

    Internet
    USA

Instant Checkmate Deceptive practices from A to Z Internet

Show customers why they should trust your business over your competitors...

I was planning to obtain the aggregated data from public record, and was willing to pay Instant Checkmate's advertised price. When I started the process, he price increased, so I navigated away from their page. Their "sticky banner" popped up offering me a $1 trial for 5 days for unlimited reports. That was okay, so I clicked it and filled out the form. I ran one report that held a lot of bad information (someone else with the same name). Another banner said that to get accurate and deeper result (I'm paraphrasing because I doesn't remember the exact wording), to click here. In all, I wound up with two bogus reports, 80% for the wrong people, and they tried to charge me over $50.00. When my credit card company sent me a message regarding fraud, I asserted that I did not authorize $19.99 and then $29.99 and another $2.99 - and they pended the charges. I called Instant Checkmate, and a rude lady told me to let her speak! I did, and she explained she would refund all 2/3 of the charges, and that I was mistaken in thinking I signed up for the $1 for 5 day trial. She interrupted me whenever I tried to talk, but I finally told her she was wrong. I signed up for $1.00, and that's all I would pay. She kept telling me I was confused, and since they had to pay the state for the records (which was another false statement), they couldn't refund the last $15 or $20 (whatever that amount was). I called her out, because they don't have to pay for public information. After telling me I was confused and that I never signed up for the $1 trial, I explained I had retired from a law enforcement agency, and knew she was lying. After researching this site, BBB, and other boards - turns out many, many people go through what I did almost verbatim. Their website keeps changing the dynamic, and you end up getting charged exhorbitant amounts for nothing. The information they aggregate (for free) is terrible, and they try to keep a portion of your money when you catch on - giving you some back to calm your angst. I've been a programmer for almost 30 years, and will return to the PC I ran this on to capture their pages - meaning I can prove they manipulate their website through simple forensics. This info will go to friends at the FTC and to the BBB. Avoid this company unless you want garbage at a premium price.

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This report was posted on Ripoff Report on 02/06/2017 05:51 PM and is a permanent record located here: http://www.ripoffreport.com/reports/instant-checkmate/internet/instant-checkmate-deceptive-practices-from-a-to-z-internet-1354429. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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