• Report: #619304
Complaint Review:

Instant Superstore

  • Submitted: Thu, July 01, 2010
  • Updated: Thu, July 01, 2010

  • Reported By: Max — edgewater park New Jersey United States of America
Instant Superstore
Internet United States of America

Instant Superstore After sale will not respond in support area Internet

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We purchased a site from them a couple of weeks ago. Although everything is up and running in a couple of minutes, we have been trying since day one to have changes and add-on to the site they they list in their FAQ. They were quick to respond to our questions before the purchase. It took five days to get a response to our support ticket and for them to make some of the changes and that was after we filled a compliant with pay pal. It has been almost a week later and they still have not completed our full setup and have not responded to the support ticket. I gave them a C because the web site was up within a few minutes but their support is horrible.

This report was posted on Ripoff Report on 07/01/2010 07:42 PM and is a permanent record located here: http://www.ripoffreport.com/reports/instant-superstore/internet/instant-superstore-after-sale-will-not-respond-in-support-area-internet-619304. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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