Complaint Review: Instant Tax Service
- Instant Tax Service
2101 B East Lake Mead Blvd
North Las Vegas,, Nevada
- Phone: 702-2561098
- Category: Income tax
Instant Tax Service Deceptive and Misleading North Las Vegas, Nevada
*UPDATE Employee: Banks & Lenders move the money... not Instant Tax Service
I questioned Mr agazi what would be the reason for denial of 10min, he stated that if the bank ran out of money but I was ahead of the game there should be no problem. He said if their was it would resubmit for a 24 hr that would cost $370.
on Jan 16 I called and was advsd I was denied the 10 min and was submitted for a 24 to 48 hr.I told him 48 hr was never mentioned b4. He said he should know by that afternoon.
That evening and the next day I was told I was still pending. I questioned Jessica sotelo about it being saturday and almost 5pm and she said it was not a regular bank and would not close at 5pm or weekend.
On Sunday I spoke with Maribell Serrano who said they would not know anything until tuesday because the bank was closed on the weekend and monday is a holiday. I told her that is not what I was told and she said they tell all customers this and she was present when I had filed. I advsd her I would be contacting the BBB and she stated if thats how I felt.
I feel this is deceptive and misleading. with the financial status of the whole country 48 hrs or after the holiday could mean food,lights or even a roof over your family head to many people. Only someone in this situation would agree to pay $400 to recieve $1000 instant cash. They never provided me with any terms and conditions or anything for that matter. I just comfirmed correct info on the monitor. I belived what I was told and feel I was ripped off.
las vegas, Nevada
This report was posted on Ripoff Report on 01/18/2009 04:25 PM and is a permanent record located here: http://www.ripoffreport.com/reports/instant-tax-service/north-las-vegas-nevada-89030/instant-tax-service-deceptive-and-misleading-north-las-vegas-nevada-413604. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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