Report: #1064572

Complaint Review: Integrated Card Services

  • Submitted: Fri, July 05, 2013
  • Updated: Fri, July 05, 2013
  • Reported By: Upgradehighway — Castaic California
  • Integrated Card Services
    , Select State/Province

Integrated Card Services AKA ICS Integrated Card Services Lied About Fees Internet

*Author of original report: No response from Integrated Card Services

Show customers why they should trust your business over your competitors...

I was told my fees would be minimul and how to calculate them so I knew how much I would have to pay. I was told $7.95 plus ........$.19 per transaction and 2.19% from my account rep. I have yet to see anything like that. made me do a $.02 test transaction and ICS/iPayment charged me $3.41 for it. WHAT!!!!!! Then I got the message below from my account rep that is suppose to know what is going on!! They lied about the fees, where easy to sign up with. BEWARE of both iPayment and ICS they are fraudulant and lie about fees so if you rich and don't care, have fun - if not don't believe them.

I just got in the office and received your email. I did submit the request for you to be rebilled for the $14.41 on the specified date that we discussed. I’m not sure why it wasn’t debited as it should have been. I also put in the request to have the $3.51 to be refunded back to you. That was an error and shouldn’t have been billed. Unfortunately I don’t know why you would have been billed 2 charges of $39.41 totaling $78.82. That doesn’t make since. Unfortunately it doesn’t show on my end and you would need to call merchant services to see what that is for so we can get it resolved. Their phone # is 800-554-4777 ext 2. Moving forward this should not happen on next month’s statement.

Integrated Card Service, 5126 Clareton Dr., Suite 260, Agoura Hills, CA 91301 (866) 925-5007
Patrik Pascua
Senior Account Executive

*International Card Services, LLC, dba Integrated Card Service, is a registered ISO/MSP of Wells Fargo Bank, N.A., Walnut Creek, CA

May fee have been waived to start fresh and a good relationship between our companies. Your collection balance is $0.00

Michael Gomez
Merchant Services Rep Level III

iPayment, Inc., is a registered ISO/MSP of Wells Fargo Bank, N.A., Walnut Creek, CA

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This report was posted on Ripoff Report on 07/05/2013 09:06 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

No response from Integrated Card Services

AUTHOR: Upgradehighway - ()

I received NO response from Integrated Card Services. I did receive a response from iPayment saying it was ICS that sent over the fraudulant charges after discussing the original charges when I filed out the application.

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