I received a phone bill from my local phone company. It showed the normal services, plus the credit I received because I recently cancelled with them.
Then I saw a 1 minute phone call to Austria for $1.88 on 2/4/06. Austria? I don't know a soul from Austria, & I don't even have long distance service on my phone so how can I call Austria?
Then on the next page I saw 2 phone calls to 2 different 900#s, at $40 per phone call. 2 minutes each. What the?? And who or what is Atlantic Mgmt? I called the # provided, which was for "The Billing Resource" and spoke with a Sean. He was helpful only by providing info about a "dialer" being installed on my computer.
I had never heard of this. Dialer? He went on to explain about certain sites that do this i.e., porn sites, games, etc. I don't ever go to sites like that so this was even more perplexing. Sean from The Billing Resource also told me to go to a site called integratel.com for more info.
The website didn't exist when first typed in but I think I spelled it wrong. Fortunately I read someone's entry here, saw that his computer crashed from typing it in, so I won't be doing that now.
I also called the company responsible for billing the call to Austria, spoke w/Daniel who said he'd put in a request for the charge to be waived; he gave me a confirm# & said for me to call back in 3 business days to find out if it was waived. I will be doing that tomorrow.
I also called upon my former ISP & asked for a usage printout for the dates of the calls made. I had connection problems during the time these charges were incurred & found it totally impossible that I was online when they were. They refused to do give me the usage report. So I am nowhere on this, which leads me here.
From reading other rip off entries, I now believe that my connection problems were due to the dialer. I ended up cancelling my service because of it.
Thank God for this website because it was here that I gained an eduation on this. I just don't know where to go from here!
Hicksville, New York