Report: #347015

Complaint Review: Integretel, Intelicom Messaging ESBI

  • Submitted: Wed, July 02, 2008
  • Updated: Mon, July 28, 2008
  • Reported By: eagle point Oregon
  • Integretel, Intelicom Messaging ESBI
    8201 Peters Road Suite 1000
    Plantation, Florida

ESBI - Intelicom - integretel, Intelicom Messaging tried to charge me for servicres i never requested via my local phone service Plantation Florida

*UPDATE Employee: Customer Care

Show customers why they should trust your business over your competitors...

this company attempted to charge me for services i never requested via my local phone service as a "third party provider" at 14.95 per month.

i called the customer service number provided (888-300-3724) and was told i signed up for a voice mail service on the internet on June 6, 2008.

the woman i spoke with told me they would cancel my account and gave me a confirmation number, which i will provide if contacted.

i called my local service provider (EMBARQ) to report the incident and the operator explained they had little control over this type of "incident" and flagged my telephone account with a "third party block" as well as filing a claim of disputed charges.

She also recorded the information of the company in question as well as the confirmation number i was given by ESBI.

ESBI told me it would be 1-7 business days before the cancellation took effect, and 1-2 business cycles before i saw thw relection on my monthly phone statement.

eagle point, Oregon
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This report was posted on Ripoff Report on 07/02/2008 09:14 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Customer Care

AUTHOR: Customer Care - (U.S.A.)

We are happy to answer any questions or address any concerns you may have regarding Intelicom Messaging. You can call our Customer Care at 800-681-6010.
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