• Report: #508249
Complaint Review:

Intelius - IDProtect

  • Submitted: Mon, October 12, 2009
  • Updated: Mon, October 12, 2009

  • Reported By: Randy — Salt Lake City Utah USA
Intelius - IDProtect
www.intelius.com Internet United States of America

Intelius - IDProtect intelius.com, Ripped me off by charging me a monthly fee for ID Protection that I didn't sign up for. Won't remove the charges. Too bad I didn't buy protection from them! Internet

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I was trying to find an old friend and clicked on Intelius with it's promise of providing me with information for 95 cents. I didn't click anything to sign up for the Identity Protection Service. Evidently you have to unclick somewhere if you don't want it. Before I even knew I was being charged a monthly service fee of $19.99, I had already been charged twice within a 25 day period. When my Visa statement came showing the charges, I called Intelius and they refused to remove them. Citibank says they can't do anything about it but recommended that I report them to the BBB. Furthermore, the information that Intelius provided about my friend was only an address. I could have found that for free in the online white pages.

This report was posted on Ripoff Report on 10/12/2009 06:49 PM and is a permanent record located here: http://www.ripoffreport.com/reports/intelius-idprotect/internet/intelius-idprotect-inteliuscom-ripped-me-off-by-charging-me-a-monthly-fee-for-id-prote-508249. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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