Complaint Review: Intelius Inc - Internet
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- Author Not Confirmed
- Intelius Inc Internet United States of America
- Phone: (888) 445-2727
- Web: www.intelius.com
- Category: Credit Card Fraud
Intelius Inc Un-authorized funds transfer from credit card Internet
*UPDATE Employee: Intelius Customer Care
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I was directed to their website by Yellow Book to find a phone number of an old friend on Sept. 27, 2012. The website ask for a credit card number and the charge was suppose to be for $0.99. Today I went to check my credit card balance on-line and noticed a charge from Intelius also on Sept 27th for an additional $19.95 and another charge on Oct. for $39.95. I called Intelius and was told these were membership charges. These charges were never authorized and I had no intention of becoming a member, just wanted a phone number per their offer of $0.99. In fact, the number they gave me was a disconnected number. This is a total SCAM and makes one wonder if Yellow Book is in cahoots with Intelius. The link came from Yellow Book after all.
This report was posted on Ripoff Report on 10/07/2012 11:46 AM and is a permanent record located here: https://www.ripoffreport.com/reports/intelius-inc/internet/intelius-inc-un-authorized-funds-transfer-from-credit-card-internet-952016. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Intelius Customer Care
AUTHOR: InteliusCustomer__Support - (United States of America)
SUBMITTED: Tuesday, October 09, 2012
We apologize for any confusion arising from the use of our service and would like the opportunity to assist you.
Intelius offers a variety of promotions during the checkout process. It sounds like the Identity Protection Membership was activated through the acceptance of discounted pricing for the report. The discounted price selection describes the activation of the Identity Protection Membership. All of our services are non-contractual so there is no obligation to continue using the service.
If you still need assistance with your account, please visit the contact us page on the Intelius website for a variety of options to contact Customer Support.
www.intelius.com/emailcontact.php
We value your feedback and look forward to hearing from you.
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