Complaint Review: Intelius - Internet
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- Author Confirmed
- Intelius Internet United States of America
- Phone: http://www.intelius.com
- Web: http://www.intelius.com
- Category: Internet
Intelius INO Intelius After closing my account and cancelling my subscription, they continued SEVERAL times to debit my bank account. Internet
*UPDATE Employee: Intelius Customer Care
Show customers why they should trust your business over your competitors...
After cancelling my subscription with Intelius, they continued after calling them four different times to debit from my bank account. My bank has been notified and they are pending an investigation of the charges.
When I called the 1-888 number, I was directed to someone in India. This company has been contacted by myself four different times and as of today I noticed a charge for 19.95 cents to my bank account.
This is the worst customer service and website I have ever encountered. I wanted to be able to check my credit reports and perform searches and when I was ready to cancel they continued to charge me.
This report was posted on Ripoff Report on 02/15/2013 07:40 AM and is a permanent record located here: https://www.ripoffreport.com/reports/intelius/internet/intelius-ino-intelius-after-closing-my-account-and-cancelling-my-subscription-they-contin-1014681. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Intelius Customer Care
AUTHOR: US Search Customer Support - (United States of America)
SUBMITTED: Monday, February 18, 2013
We apologize for any inconvenience arising from the use of our service.
We are constantly striving to provide the best customer experience. If you still need assistance, please contact one of our Customer Care Specialists so that we may work with you to resolve this matter.
A variety of options to contact the Customer Care team can be found on the contact us page on the Intelius website.
www.intelius.com/emailcontact.php
We value your feedback and look forward to hearing from you.
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