Complaint Review: Intelius - Bellevue Washington
- Intelius 500 108th Ave NE Bellevue, Washington U.S.A.
- Phone: 425-4546200
- Web:
- Category: Internet Services
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I had previously used Intelius successfully to do a reverse lookup on a phone number which could not be found in other free online databases or a web search, and was not signed up for Privacy Matters Identity at that time. Last week, I went back to Intelius to look up another phone number, that lookup was not successful, and the charge for that was cancelled. Yesterday, I received an e-mail "confirming" my "Membership Information" for Privacy Matters Identity. I checked my bank account and found a $19.95 "temporary" hold on my credit card for Privacy Matters Identity.
Reading further, I found that this was a "7 day trial membership" which would be charged if I did not cancel within the 7 days. I did not knowingly register for this trial membership, it was definitely not obvious that I was agreeing to be charged for this service. I called the phone number, and one of the menu options allowed me to enter my "membership" ID from the e-mail message to cancel the service. I received a confirmation in my e-mail that the service was cancelled. If the temporary charge is not removed, I will dispute the charge.
Jonathan
Westminster, Maryland
U.S.A.
This report was posted on Ripoff Report on 02/06/2008 06:28 AM and is a permanent record located here: https://www.ripoffreport.com/reports/intelius/bellevue-washington-98004/intelius-intelius-privacymattersidentitiycom-bellevue-washington-306581. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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