Complaint Review: Intelius.com - Bellevue Washington
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- Author Not Confirmed
- Intelius.com 500 108th Ave NE 22nd Floor, Bellevue, WA 98004 Bellevue, Washington United States of America
- Phone: 8887062669
- Web: http://www.intelius.com
- Category: Customer
Intelius.com I paid Intelius abou $6.00 for and address based on known phone number. This was one time deal in Dec 2012. Three months later on March 6 2013, I noticed a charge of $19.95 in my debit card account. I Bellevue, Washington
*UPDATE Employee: Intelius Customer Care
Show customers why they should trust your business over your competitors...
I paid about $6 for address information, on the base of known phone number. This is the all information that I needed in December 2012. On March 6, 2013, I noticed a bill in the amount of $ 29.95 on my debit card. Called them and they promised to reimbursed me for this amount. Went back and found out that I was also charged for January and February for the same amount for each month.
I want my money back for January and February as well. I did not use any of their services for the above mentioned months and never signed for monthly services. I was not aware that I was put on permanent account with this company.
This report was posted on Ripoff Report on 03/06/2013 05:45 PM and is a permanent record located here: https://www.ripoffreport.com/reports/inteliuscom/bellevue-washington-98004/inteliuscom-i-paid-intelius-abou-600-for-and-address-based-on-known-phone-number-this-1024664. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Intelius Customer Care
AUTHOR: InteliusCustomer__Support - (United States of America)
SUBMITTED: Thursday, March 07, 2013
We apologize for any confusion arising from the use of our service and would like the opportunity to assist you.
Intelius offers a variety of services during the purchase process. The majority of our memberships are activated through either theacceptance of discounted pricing for individual reports, or through the acceptance of a full page offer advertised just prior to viewing the report. All of our offers describe the specifics of the service, including billing. Additionally, all of our services are non-contractual so there is no obligation to continue using the service.
If you still need assistance with your account, please visit the contact us page on the Intelius website for a variety of options to contact Customer Care.
www.intelius.com/emailcontact.php
We value your feedback and look forward to hearing from you.
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