• Report: #357017
Complaint Review:


  • Submitted: Tue, July 29, 2008
  • Updated: Tue, July 29, 2008

  • Reported By:Lebanon Oregon
intellus.com Internet U.S.A.

Intellus ripoff reverse method I got results with Online Internet

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I used the 4.95 option for a one name look up. I was charged for three months on my credit card. I called the credit card company and was told I had to contact intellus to get a refund.

When I called intellus, I was told I had to wait 20 mins. or more for customer service. I waited it out, and when they answered, I asked for a refund of unauthorized charges. I was told that they could not do it as too much time had passed.

I got mad. I said I would report them to the BBB, the FCC, the Ripoff report, and any one else who would listen, that they had ripped off a disabled person. I also pointed out, that they had no records ,to show I had authorized the extra deductions from my credit card.

I am not sure which part worked, but the charges were reversed on my next credit card statement! (all three amounts of $19.95)

I hope this helps others. (You're Welcome)

Lebanon, Oregon

This report was posted on Ripoff Report on 07/29/2008 01:02 PM and is a permanent record located here: http://www.ripoffreport.com/reports/intellus/internet/intellus-ripoff-reverse-method-i-got-results-with-online-internet-357017. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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