• Report: #165908
Complaint Review:

Interactive Business Development - Medicus Marketing - TNG Systems Marketing

  • Submitted: Sat, November 26, 2005
  • Updated: Mon, December 06, 2010

  • Reported By:Philadelphia Pennsylvania
Interactive Business Development - Medicus Marketing - TNG Systems Marketing
11700 Old Katy Rd. Houston, Texas U.S.A.

Interactive Business Development - Medicus Marketing - TNG Systems Marketing - Straightway CDA Ripoff of Chiropractors, Dentists, and other healthcare providers Houston Texas

*REBUTTAL Owner of company: EZ Does It Cart, Inc. Innocent Company

*Author of original report: Interactive Business Development / Medicus Marketing / TNG Systems

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If you are a chiropractor, a dentist, or any other type of health care professional - BEWARE!

Interactive Business Development ("IBD"), Medicus Marketing, TNG Systems, Inc.(in bankruptcy as of October or November 2005), and Straightway CDA ("Straightway Chiropractic and Dental Affiliates") - are all companies out of Houston, Texas, and are all companies that were at one time, or are today, being run by the same indivuals, including, Max K. Day, Michael Day, Joshua Smith, and Alex Hernandez.

These gentlemen have mastered the art of the RIP-OFF, but hopefully not for long.

By way of background, these related companies market themselves as "practice marketing and management consultants", and promise, for something in the $35K to $50K range (typically, through a 5 year lease agreement with a third party) increased patient traffic and, of course, revenues.

Their "product" generally include the installation of hardware, software, multiple phone lines / auto-dialers for the purpose of cold-calling potential patients with canned scripts, mass mailers, "practice coaching", and TV and radio commercials.

Their contracts often come with a "response agreement" (essentially a buy-out option) that they will buy you out of the marketing and coaching program, providing you have followed all of "the standard usage requirements", which consists of 8 "compliance requirements" listed in their "contract."

The buy-out option in the TNG contracts generally consisted of a refund of X amount per month if the doctor did not get X number of new patients that month. Therefore, the buy-out option was deemed by the doctor to offer a "no-lose" proposition when deciding on whether to sign up with these companies.

After entering into the contract, the typical doctor would attempt to work through the system for several months, and when he or she noticed that he was not getting the promised number of new patients, he sought to exercise his buy-out response, and requested the agreed-upon refund.

Of course, in order to avoid giving the refund, the company was quick to point out to contract language that essentially provided that "failure to comply with ANY of the "standard usage requirements" voids the response agreement", and refused to give any refund.

Most doctors with whom I have discussed this, tell me that it was virtually impossible to meet any, never mind all, of the 8 "standard usage requirements", and that in many cases there was no way for the doctor to prove to the company that he met the usage requirements.

TNG recently filed for bankruptcy, leaving hundreds, if not thousands, of its customers with a lease contract (with a 3rd party, of course) of up to $50K in many cases, and no service whatsoever.

When the particular doctor turns to the leasing company to try to get out of the lease agreement, he is told that the leasing company is an "innocent party" and that, as such, it will seek to enforce 100% of the lease agreement against the doctor. On various occasions, the leasing companies have sued the doctor when payment was discontinued.

Medicus Marketing recently took down its website, and there is no reason to believe that it won't be soon filing for bankruptcy.

Interactive Business Development ("IBD") is the current company through which these principals are operating, and their newest venture is Straightway Chiropractic & Dental Affiliates.

The Houston Better Business Bureau has, through November 2005, accepted over 40 complaints against TNG and Medicus Marketing. Numerous lawsuits have been filed against the companies and the principals, and many more are surely to follow.

Lastly, in 1992 the Federal Trade Commission went after Max K. Day and Michael Day over an $11 million credit card fraud scheme.

If you are contemplating using any of these companies for your practice - think long and hard.

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

There are other services out there, do your homework, talk to references, and have any and all contracts reviewed by an attorney, as it will save you a lot of time, money, and aggravation.

Scammed Victim
New New York, New York

This report was posted on Ripoff Report on 11/26/2005 02:58 PM and is a permanent record located here: http://www.ripoffreport.com/reports/interactive-business-development-medicus-marketing-tng-systems-marketing/houston-texas-77079/interactive-business-development-medicus-marketing-tng-systems-marketing-straightway-165908. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 REBUTTAL Owner of company

EZ Does It Cart, Inc. Innocent Company

AUTHOR: MightyMaxGuy - (United States of America)

Just want to let it be known that the former company, EZ Does It Cart, Inc. was not associated in any way, other than through some investment capital, from Medicus Marketing, Ibd, and TNG.  EZ Does It Cart, Inc. sold plastic carts nationwide, but had nothing to do with telephone solicitation systems, or any other product association with these three companies, Medicus Marketing, Ibd, & TNG. 
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#2 Author of original report

Interactive Business Development / Medicus Marketing / TNG Systems

AUTHOR: Edward - (U.S.A.)

I have been made aware that on, November 26, 2005, a report about these companies (and various individuals) was placed on this website by a physician from New York. Said report includes me as an attorney "collecting information from victims". While it is true that I am an attorney who has been contacted by numerous chiropractors and dentists in connection to TNG, Medicus Marketing, and IBD, and the author's position is very similar to that of the doctors with whom I have spoken, I am posting this "update" to declare that I take no position with said report, as our investigation is not yet completed.
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