Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1156604

Complaint Review: Interface - Gaithersburg Maryland

  • Submitted:
  • Updated:
  • Reported By: justbeinghonest — Owings Mills Maryland
  • Author Not Confirmed What's this?
  • Why?
  • Interface Gaithersburg, Maryland USA

Interface do not do business with or work for this company Gaithersburg Maryland

*Author of original report: still shady

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

As a current employee of interface I am here to give you the "low down" on exactly why you SHOULDN'T do business or work for this company.

From start to finish I will describe to you the entire process of this scheme to get you to waste your money on a (not even guaranteed) ticket to fame.

First you will be scouted at a mall where a trained scout will tell you, "aww your child is so adorable, how old are they? Do they want a sticker?" At that point the scout will show you examples of what interface clients have premierd  in or ads they have done, all because of interface. The worst part about this is the scout will have to decide in a matter of seconds whether you look qualified (like you can spend atleast $1,500-$5,000 at the office) or unqualified (which means you are poorly dressed, don't speak well, or have tattoos or excessive piercings) if a client looks "unqualified" upon arriving at the office the scout that signed them up will recieve a write up and be placed on a week suspension and take a dollar pay cut! All because you look like you can't spend more than $1,000 on marketing materials. Not once do we look at your child and truly think they are adorable..we look at the parents to see if they look like they have money and fear if they dont we could be written up and take a pay cut. Pretty sad if you ask me.

Then you will be talked in to giving your information which will be sent to a call center in New Jersey where they will call you up to 5 times a day. This is an attempt to get you to come in to the main office in Gaithersburg. If you make an appointment and go to your "interview" immediately after arriving someone has already looked at you from the control room to decide if you're qualified or unqualified. 

 

After filling out some information about yourself and waiting almost an hour the meeting process starts. Its a high pressure approach and they will use sales  tactics to make you believe yourself or your child has so much potential and they will help get then discovered if you purchase a marketing and promoting package. Rosalyn is the most pushy and decieving. She is the VP of the office. Everyone in the office is on a commision based pay so they push extremely hard for you to move forward even if everything about you says no..they will try until you break. If you decide to go through with this on that day and the next day happen to change your mind and cancel your contract they only give you three days to do so. If you call or email to follow up on your refund they will avoid you for the amount of time it takes before the three day time frame is up.

 

If you are talked into moving forward you will have a photoshoot appointment in the weeks following. After the photos are done you will come back to marketing to create your marketing materials. You will then start the promotion process where you're being promoted to "over 200 industry professionals" (so many times I have had current clients come up to me in the mall and say they've been with interface for over a year and weren't contacted once) you may actually be being promoted but at this point you've spent over $3,000 on something that is not guaranteed.

Not to say interface hasn't had a few success stories but the odds most certainly ARE NOT in your favor.

 

As an employee I will also share some insiders of the company that I know as well. As much money as all three of our current locations make (new jersey, maryland, and Georgia) the company doesn't have enough money to pay their employees. Consecutively 3 weeks in a row employees pay checks have bounced because there is not enough money in the account to pay the employees. They have switched payroll companies atleast 5 times since I started working in December. (Credits are given when you open up a new account with a payroll company..meaning money got tight and this was their only option..atleast 5 times) althought its known when first starting  with the company, you do not recieve benefits, paid time off or even sick days. Direct words from the SVP, those are considered luxuries. really, health insurance is a luxury?! Paid time off?! Even sick days?! I personally know someone who was asked by the Senior VP, Ramon.. "when do they think your fathers life support will run out so that you can return to work?" Heartbreaking and morally just wrong! Among all of this in the past three months they have also shut down two corporate locations (Florida and Connecticut) meaning its  Only a matter of time before the company goes under. Not to mention the amount of disrespect and discouragement you recieve from your "higher ups" not all but specifically Ramon and at times your managers. 

 

If you have read all of this, I sure hope I helped in your decision to not move forward. If you intend to move forward I wish you the best and truly hope you have a better experience than about 99% of everyone else.

This report was posted on Ripoff Report on 06/22/2014 07:57 AM and is a permanent record located here: https://www.ripoffreport.com/reports/interface/gaithersburg-maryland/interface-do-not-do-business-with-or-work-for-this-company-gaithersburg-maryland-1156604. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
1Author
0Consumer
0Employee/Owner

#1 Author of original report

still shady

AUTHOR: justbeinghonest - ()

POSTED: Sunday, June 22, 2014

Wow. Worst experience ever.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now