ED Magedson – Founder
Intergrated Merchant AllianceLong Point Rd. Mt. Pleasant, South Carolina United States of America
A while ago, we changed our business checking acount to First Federal. At the time the bank representative referred us to the credit card company they were using, a local company Intergrated Merchant Alliance. So, on the word of the bank we started using them. We had some problems with our statement and tried to call the sales person did not return our call. So, we called the 800 customer service number. What we found out was very interesting. We were calling some place out of the country, you could tell by the accent of the person, I think it may have been India and calling another company First Data Services. So the so called "local company" Intergrated Merchant Alliance that First Federal recommended wasn't local at all and in fact not even in the USA. Turns out Intergrated Merchant Alliance is just a middleman that is a reseller of credit card services from First Data. So, First Federal is making money on me, Intergrated Merchant Alliance is making money on me and First Data is making money on me. I really think this whole situation stinks. I have contacted our old company and are in the process of changing back to a company that was not dishonest. Chris M.
This report was posted on Ripoff Report on 12/15/2009 03:31 AM and is a permanent record located here: http://www.ripoffreport.com/reports/intergrated-merchant-alliance/mt-pleasant-south-carolina-29465/intergrated-merchant-alliance-intergrated-merchant-alliance-first-federal-referred-our-bus-539544. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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