InteriorMark,LLC sofas and sectionals InteriorMark-SofasandSectionals sent broken furniture that is a fire hazard and has been dragging out they would replace for a year and now will not respond Golden, Colorado &Ft Lauderdale Florida Internet

InteriorMark LLC --Sofas and Sectionals

 After finding the sectional I wanted specifically to fit my home, and to accomadate that I was having surgery and needed to be accessable to my family and comfortable. I asked very specific questions when placing my order to make sure that it had all the components I wanted and needed,,And Placed the order only to have to change my order because they took my order for something they did not have , I asked the same exact questions to make sure this sectional also had the same reclining pieces that were discussed before..And was assured that it had same pieces and layout ..It just was in not my preferred color and I had to pay additional money ..which I did ,,But they also did not submit the payments we discussed and held up my bank accounts ,,while waiting for them to complete..

I finally got the furniture 6 weeks later only for it to have a broken frame on 1 end,, and missing a reclining seat ,plus one of the heated seats did not work..I called immediatly and was assured a repairman would fix broken frame and fix heated seat ,,as far as misssing recliner they tried charging me an additional $500 for a seperate recliner ,,which I did not do..They sent a seperate recliner which was not what I had invisioned for my living room ,,but was trying to be cooperative..It came and did not match the sectional that I have and I still tried to cooperate with the company.

The repairman came to the house 3 times-- weeks apart each time not having the parts needed to make the repairs ,,Only for the last time he left to now have the additional problem that both heated seats were not working and the recliners now randomly open and close on their own without any warning,,They get stuck open in random positions..

After working with Eric Taylor for most of the year I was assigned to Shara Williams who assured me this would be replaced and resolved once and for all..Only to then be told now I was now to be contacted by Eric that Shara was on another case..which Eric never responded to my calls Shara wont respond to calls or emails.I have a year of notes and emails that this company just makes promises to resolve and its just a stalling tatict..Not only do I not have my dream living room and have had to postpone my surgery,,But I have a couch that is a fire hazard .I have been extremly patient in trying to work with this company only for them to take money for a lemon couch and now put my home and family at risk.