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Report: #861920

Complaint Review: International Electronics Superstore - Sunrise Florida

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  • Reported By: SteveAustria — Vienna Internet Austria
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  • International Electronics Superstore Sunrise Blvd. #533 Sunrise, Florida United States of America

International Electronics Superstore Sawgrass Mills Florida Ripping off Tourists in an official Mall by Criminals in International Electronics Superstore Sunrise, Florida

*Author of original report: What is the regular Price?

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We spent holidays in Florida from Mar. 19.12 till Mar.26.12. We went to Sawgrass Mills to something for better prices, because we thought it was an outlet center with prices less up to 70%. We were looking for a professional reflex camera, because my wife is an architect for her profession.  We entered International Electronics Superstore and told the employee about our wishes. He told us the Canon Reflex is old and he offers us the newest camera in the world: Olympus SZ-20. It is out only a few days and has top features. He said, that nobody knows that yet and the normal price was USD 1099.99!. He demonstrated the features and offered us the last price: USD 800.00, with an 8GD Memory Card and a Camera Pocket included! We were impressed by the demonstration and we wanted to think about. He set us under pressure to buy the things at once. In the shop it was not possible to look into my iPhone to compare prices, because WiFi does not work! We Paid USD 932.78 Tax included with our Credit-Card. On the bill the 3 items were priced separately, before he told us, the Camera Pocket and the Memory Card are gifts!

 In the evening we returned to get an 220 Volts Plug Adapter for Europe and a second  rechargeable Battery. The employee wanted to purchase USD 211.99! That was too much and we returned the items. The Mastercard Payment was canceled. Then he told us, this is an enormous adapter, working for 20 Years, with no loss of capacity. Both of us do not know anything about electronics, thats why we trusted him. He offered us the battery for USD 120.00 and the plug-in free. We paid USD 137.79 Tax included.We returned to our Hotel in the night and we recogniced we paid too much. In the internet we saw, that all the items were overpriced.

 We contacted International Electronic Superstore by e-Mail three times. We wanted to visit the store personally, but auf flight to Newark started at 12.45 h at the next day from Fort Myers-Airport and the shops at Sawgrass Mills at Sunset opens at 10.00 am. We wanted to store all items at Sawgrass Mills, but the Management saw no possibility to help, even we wanted to go there on our trip to the Airport at 08.00. We telephoned two times with the shop, they said it is no possibility to return the items, and we have to com personally. So nothing helped in this moment and we had to leave Florida this day.

 The thing we are criticising: We went to Sawgrass Mills as Tourists. All the guides are talking about the discount prices over there. We were looking for professional aid in a big, international and well reputated shopping mall. What we get was ripping off! As you can see in some websites, there are more of analog stories in the last 1 years. International Electronic Superstore is ripping off tourists systematically. This is no reputation for a famous shopping Mall like Sawgrass Mills. And no reputation for Florida and The United States of Amerika too! We have paid USD 930.30 too much. We want to have back this money from criminals in an official Shopping Mall. (Sorry for my english, my mother language is german)

This report was posted on Ripoff Report on 03/31/2012 12:27 PM and is a permanent record located here: https://www.ripoffreport.com/reports/international-electronics-superstore/sunrise-florida-33323/international-electronics-superstore-sawgrass-mills-florida-ripping-off-tourists-in-an-off-861920. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

What is the regular Price?

AUTHOR: SteveAustria - (Austria)

POSTED: Saturday, March 31, 2012

Compact Camera Olympus SZ20: USD 215.95 (International Electronics Superstore [IES] USD 610.00), Lowepro Rigde Camera Pocket USD 19.75 (IES 69.99), Danelec 8GB Memory Card 7.99 (IES USD 199.99), Vivitar Rechargeable battery USD 6,57 (IES USD 120.00), Plug Adapter 220 USD 2.46 (IES 9.99). So we paid USD 802.69 more then regular with tax!

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