Report: #1328436

Complaint Review: International Living Magazine

  • Submitted: Thu, September 15, 2016
  • Updated: Thu, September 15, 2016
  • Reported By: Lynn S. — Edmonton Alberta Canada
  • International Living Magazine

    Internet
    USA

International Living Magazine Subscription Renewal Tricks Nationwide

Show customers why they should trust your business over your competitors...

Satisfied with the magazine until renewal time, although constant upselling was annoying. At renewal time, without any notice or warnings my credit card was automatically billed almost two months prior to subscription expiry. The magazine masthead page notes that Canadian subscriptions are $89 Canadian, all other international subscriptions are $89 US. My credit card was billed $89 US for a magazine delivered to my address in Canada. This converted to a charge of $110 Canadian. An email to customer service resulted in an automated reply requesting that I email another address prior to calling my credit card company. In the email to the second address I explained the incorrect billing. The company email in response requested my address in order to investigate and noted that subscriptions were $89, with no currency noted. I have not heard anything further in over 10 days and will be contacting my credit card company.

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This report was posted on Ripoff Report on 09/15/2016 07:38 PM and is a permanent record located here: http://www.ripoffreport.com/reports/international-living-magazine/internet/international-living-magazine-subscription-renewal-tricks-nationwide-1328436. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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