• Report: #85371
Complaint Review:

International Merchandise Group

  • Submitted: Thu, March 25, 2004
  • Updated: Fri, March 26, 2004

  • Reported By:Hopewell New Jersey
International Merchandise Group
1701 Wynkoop St. #222 Denver, Colorado U.S.A.

International Merchandise Group Ripoff Lies before they get your money and lies after they get your money Decide for yourself Denver Colorado

*Author of original report: I will concede that I might have misunderstood the sales rep

*Consumer Comment: No use, so many negative things reported

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The IMG sales representative that contacted me completely mislead and lied to me about what IMG had to offer.

He told me IMG had 120 catagories (page 5 of there brochure)of product to choose from and that I could select and operate 4-5 catagories at a time. I told him I had a specific area of interest and he told me it was all on the web site and that I would be supplied merchandise and sales leads for whatever catagory I chose.

Totally false, IMG has none of the catagories I was interested in and in fact had only 10 of the 120 catagories listed in the brochure.

When I expressed my dissatisfaction about the website with my "mentor" she suggested I start my own catagory (what a joke, IMG is supposed to supply ME with product and sales leads, thats why I paid them $7450.00).

The sales rep said IMG dosen't mark up the merchandise on the web site and makes its money through "Joint Ventures", the mentor however told me that all the merchandise on the website is marked up (which explains lack of interest from stores I spoke with).

The sales rep told me I would get 50 leads at a time. After I signed up the mentor tells me you only get 25 and can only select one of the ten catagories at a time.

My mentor told me the sales leads I get will be pre qualified or hot leads (meaning IMG called the stores 2-3 days before to let them know I would be calling). Out of the 25 leads I got I called 15. One # was disconnected, one never answered after repeated calls, one contact person didn't work at the store anymore and the rest never heard of IMG. No wonder they didn't want me to mention IMG when I made my intro call.

IMG clearly says whatever they want to get people to sign on then your on your own.

I have tried to resolve this with them and get my money back. I even offered to deduct money for the time 3-4 hrs I spent talking with the mentor but they refuse to address my offer.

Remember you pay them $7450 and then have to spend several hundred to get up and running.

I requested they respond in writing but they insist they can only resolve this over the phone (listening to them on the phone is how I got in this mess in the first place). What company with any integrity would say something like that.

I hope I can stop someone else from making the same mistake I did by signing on with a company like this.

Listen to others that have had problems with this company. Read the complaints on this site they are real(the rebuttal on this website by the president of IMG, Mike Morgan, you may find it as transparent as I do).

Hopewell, New Jersey

This report was posted on Ripoff Report on 03/25/2004 01:45 PM and is a permanent record located here: http://www.ripoffreport.com/reports/international-merchandise-group/denver-colorado-80202/international-merchandise-group-ripoff-lies-before-they-get-your-money-and-lies-after-they-85371. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

I will concede that I might have misunderstood the sales rep

AUTHOR: Ed - (U.S.A.)

Went ahead and spoke with IMG management, instead of insisting on written letters to come to a quicker resolution. Here is the information I have come away with: They let me know that it wouldn't make sense to list 120 categories. The majority of these categories fit into the 12 main categories they list. They also let me know that if I had gone further into training I would have learned that I could start my own category and the IMG would assist with getting product listings to fill the category. On their site, they keep the majority of the focus on mainstream items, but do have access to just about everything.

I will concede that I might have misunderstood the sales rep in regards to IMG not marking up the merchandise. They do add a slight mark up, as that is how they stay in business. All their profits come from the sales of merchandise, so no mark up would mean no profits. This would also mean, no product sales by members, no profit for IMG.

My sales rep talked about getting 50 accounts, and I assumed that meant I would get 50 leads at a time. Because the leads are pre-qualified, they will only give you 25 at a time to ensure that you actually work each lead. Makes sense that they would want to make sure you knew what you were doing with 25 leads before they gave you more and I should have moved and called more than just 15 before quitting. They also said that when they are verifying the lead, they do not mention any company name so that when I call, I can establish my own company name with them.

Talking to IMG now, I see that I didn't even give the program a chance and didn't even complete the training. Seeing other posts, I just assumed it was no good and wanted to quit. And I think that is the same thing the other posters have done, quite before I even got started then complain and say the process doesn't work. I am going to try and give it the chance it deserves.
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#2 Consumer Comment

No use, so many negative things reported

AUTHOR: Ed - (U.S.A.)

People will continue to sign up anyway. There have been so many negative things reported by current affiliates but they seem to be doing better and better.

Not affliated with IMG
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