Internet Cash Machine - ICM Websites Internet Credit Card Fraud, SCAM Internet

We have terminated this customers account and no further charges will be conducted on their account.

In the interest of Customer Service, we will also provide this customer a refund for the purchase in the amount of $142.92. 

The 3 day trial is 3 days from the day the client signed up. Actually the $139.95 is billed on the 4th day after the signup.

The $2.97 charge is drafted immediately upon signup. At the same time the $139.95 is temporarily authorized on their account, which holds those funds for us. If they do not cancel during the 3 day trial period the $139.5 charge is then drafted from the account based on the initial authorization we placed on their account.

If they cancel within the 3 day trial period, the authorization for the funds is lifted and the money is again available for them in their account.

The $139.95 charge is initially placed on Pending Status in their account. That pending states remains until the funds are drafted the hold is lifted.

The Internet Cash Machine (ICM) is a turn-key business opportunity that offers prospective clients the ability to create single product websites, as well as,  Mall Webstores which comes pre-stocked with products, some of which can be sold with no product cost to the merchant.  The websites are easily built with a few clicks of the mouse, yet are highly customizable for advanced users.  The websites are tied into a network of drop-shippers and fulfillment center making it easy for clients to select products and deliver them to their clients without handling them.  Included in the program is a mall webstore that ties all of the clients products together allowing them to market a variety of products through an internet mall web site. Internet Cash Machine also offers ICM clients merchant accounts with the ability to accept credit cards and ACH services.

In order to sign up for the Internet Cash Machine program, the customer MUST go thru the following steps.

         1.       Client reaches Internet Cash Machine site through different internet advertisements.

        2.        Client is directed to a sales landing page to enter preliminary information. Note that there is a      link at the bottom of the page to the Terms and Conditions of the signing up for the program.            

3. Then the customer MUST provide their credit card information on the secured payment page.?

?By placing my order I agree to the Terms of Offer, which explain this order includes the about for just $2.97 for processing. If you enjoy the 3-day trial and continue your path to making money, you will be billed a one-time fee of $139.95 and a monthly maintenance fee of $4.95. You may cancel anytime by calling 1-877-863-3088.

I contacted a customer service representative, Anna, today @ 0922hrs AST, and expressed to her my extreme displeasure for the unauthorzed charge to my credit card in the amount of $139.95 and advised her that I was cancelling my account and that there were to be no more charges made to the credit card. I then advised her that unless I was refunded the unauthorized amount that I was going to file a fraud complaint against their company and dispute the charge with my credit card company. At this point she gave me their sales pitch to continue with their service because the $139.95 could not be refunded because it stated in the disclosure statement that this charge would be incurred unless cancelled within 72 hours. (This is simply NOT TRUE). 

I then pointed out to her that their credit card billing service is worthless since I was sent no buisiness kit, as promised,( it has been 18 days since initial contact with this company) and was also sent no confirming email as she claimed, to use the billing service for which I was charged. I then asked her several times for an email address to contact their company which she refused to provide.

She then advised me that my account had been cancelled and that no further charges would go against my credit card. She also forwarded me to their billing department to discuss a refund of the disputed charge @ 0927hrs.

At 0929hrs. I was connected with another representative, Troy, to which I explained my displeasure about the charge in question, and received the same scripted explanation that I received from Anna and was advised that a refund would not be provided. I then advised Troy that I would be following up with a fraud report against their company since I was never provided anything to date for the initial $2.97 charge or the follow-up charge of $139.00. I also advised him that I would also proceed with a formal dispute with my credit card company for the $139.95 charge. I then asked if there was an email address that he could provide me with for future correspondence which he also refused to provide. At this point the telephone converstion was ended @ 0933hrs.

It should also be noted that this entire conversation was recorded and that the two ICM representatives were advised (and acknowledged) this fact at the begining of each individual conversation.