Internet Cash (Stealing) Machine ICM's Smoke and Mirrors Marketing Steals $139.95 Then Avoids Calls During 3 Day Period to Cancel Internet

Find pic confirming refund attached.

ICM's response to my May 5, 2010 update (for Report #596763) is totally inaccurate.  My account couldn't have been created on March 11th as they claim--I didn't even see/respond to their ad until April 23rd.  Either they've got me confused with someone else, who unfortunately fell for the scam, or they're lying once again.  ICM hasn't refunded me a dime, much less the $139.95 they stole from me...AND where's this "attached pic" ICM says will confirm the refund?

Customers account was created on 3-11-10, and cancelled on 3-12-10.  During that period, a charge of $2.97 was debited from his account as the terms stated.  We have refunded that amount to the customer as of 4-26-10. On 3-12-10 the temporary authorization, he authorized by signing up for the program, was placed on his account in the amount of $139.95, as the terms of his signing up clearly stated.  The authorized hold was released on 3-12-10, hence the funds have been returned to this customer in full.

Well, here we go again--more B.S. from ICM regarding my refund.  According to ICM's response to my update submitted on 4/28/10, they (once again) say they've terminated my account, no further charges, etc.  Then ICM lies AGAIN to Ripoff Report and me, "This customer has also been provided a refund for the purchase.  In fact the $139.95 was NOT drafted out of the account as the statements will show."  This is pure crap--I just got off the phone with my bank and there has been no credit to my account for the $139.95 and ICM DID draft the $139.95 from my account.  This scam co. flat-out lies about refunds being issued when in fact, they haven't done any such thing. 

Thank you for your correspondence in connection with the above-referenced matter.

In the interest of Customer Service, we have terminated this customers account and no further charges will be conducted on their account. This customer has also been provided a refund for the purchase. In fact the $139.95 was NOT drafted out of the account as the statements will show.

Internet Cash Machine is committed to the success and satisfaction of all of its clients and conducts its business in compliance with all applicable laws, rules, and regulations.  Please contact our office directly if we may be of any further assistance.

Respectfully yours,

Internet Cash Machine Staff

I filed a complaint on April 26,2010 with Rip-off Report (#596763) regarding the Internet Cash Machine (ICM) charging me an unauthorized amount of $139.95.  Later on 4-26, you forwarded me ICM's response:  "In the interest of Customer Service, we have terminated this customer's account and no further charges will be conducted on their account.  This customer will also be provided a refund for the purchase, in the amount of $2.97, as the $139.95 was never drafted from his account."

Last night (4-27) my wife told that we were overdrawn at the bank.  Today, when I checked into why this had happened, I was told that a charge of $2.97 went through my account on 4-24, and a $139.95 charge went through on 4-27, so obviously what ICM purported to have done with my account on the 26th wasn't true.  I ask that this be forwarded to ICM for an explanation as to why they didn't follow through on their cancellation of my account and refund.  Not only have I been hoodwinked out of $139.95, I now have overdraft charges due to ICM's poor handling of this situation.  Thanks Ed for your assistance in this matter.    

Thank you for your correspondence in connection with the above-referenced matter.

In the interest of Customer Service, we have terminated this customers account and no further charges will be conducted on their account. This customer will also be provided a refund for the purchase, in the amount of $2.97, as the $139.95 was never drafted from his account.

Internet Cash Machine is a membership site that provides users with all the tools and information necessary to learn how to post product websites and mall webstores, as well as, launch products for auction on eBay. 

In order to sign up for the Internet Cash Machine program, the customer MUST go thru the following steps.

1.     Client reaches Internet Cash Machine offer site through different         
        internet advertisements.

2.     Client is directed to a sales landing page to enter preliminary     
        information, in which there is a link at the bottom of the page to
        the Terms and Conditions of the signing up for the program.            

3.     Then the customer must provide their credit card information on the
        secured payment page and must agree to the terms and conditions, that are     
        conspicuously displayed no more than 80 pixels from the order submission button.??

In addition to clearly spelling out each fee required for the service, we provide the number for the customer to call to cancel the account.

Based on the above representations and facts, there can be no question that ICM has taken every step to assure that all the terms and conditions are displayed multiple times throughout the sign up process and after the signup is complete.  For any customer to state that, they were not made aware or did not see or was not informed or did not authorize the charges regarding the charges for the service, would be a misstatement.

Regardless, if this customer is not satisfied with the product, the charges or the customer service, Internet Cash Machine, as a customer service gesture will assure that this customers account is terminated and no further charges will be conducted on their account by our office. This customer can keep any materials that were received as our gift.

Internet Cash Machine is committed to the success and satisfaction of all of its clients and conducts its business in compliance with all applicable laws, rules, and regulations.  Please contact our office directly if we may be of any further assistance.

Respectfully yours,

Internet Cash Machine Staff