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Report: #589205

Complaint Review: Internet Dot Com - Toronto Ontario

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  • Reported By: Peter — Toronto Ontario Canada
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  • Internet Dot Com 509 Yonge Street Toronto, Ontario Canada

Internet Dot Com Scanning Scam! Highly Unethical Business Toronto, Ontario Canada

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I was at this internet cafe hoping to scan some forms I have filled up, so I could email them to my office for work. The owner of the business is charging $1 per page scanned. I had to do it for work so i had no choice. The owner insisted that she would scan them herself and wouldn't let me scan. well I didn't think much of it. After scanning 11 pages, she said they were done and told me where on the network to find files. after checking all the scanning images, non of the hand written information on the forms were legible. I was confused and shocked because the reason why I needed to scan them was because I needed to send the information I have written to the office for work! I went and ask her if there was anything wrong with the machine. She looked at me and said, " No, the machine is good. You used a blue pen and blue won't turn out." I have used many different kind of scanners and most of them don't have this problem. I asked her to rescan it and she said," well, you will have to pay again. It's not my problem that didn't turn out." I asked her why she didn't tell me from the beginning after seeing my forms. She said it's not her job. I really don't understand if it's not her job to tell customers what they are scanning might not turn out, then whose job is it? this is like a scam, they don't usually tell you much and when things went wrong they simply say," well, you didn't ask. it's not my problem." I can't believe even a simple scanning business can be run so poorly. And she even looked at me straight in the eyes without any shame that it's not her business. I am a poor student and $11 might not be a lot, I hate being taken advantages of and I urge all the students and business not to go there and do business with this place. Unethical business should be encouraged and she should be taught a lesson.

This report was posted on Ripoff Report on 04/03/2010 11:23 AM and is a permanent record located here: https://www.ripoffreport.com/reports/internet-dot-com/toronto-ontario-/internet-dot-com-scanning-scam-highly-unethical-business-toronto-ontario-canada-589205. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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