Report: #1068054

Complaint Review: Interstate Dodge

  • Submitted: Thu, July 18, 2013
  • Updated: Thu, July 18, 2013
  • Reported By: barrelracer — Rayville Louisiana
  • Interstate Dodge
    Service Rd.
    West Monroe, Louisiana

Interstate Dodge The dealership did not keep that part of the deal. The did nothing that they said they were going to do just to get our business after the deal went through. West Monroe Louisiana

*Consumer Comment: I'm a Bit Puzzled!

*UPDATE Employee: We would like to help!

Show customers why they should trust your business over your competitors...

 We were suppose to get the mud flaps off of the tradein which we have not gotten.  We were suppose to get step rails put on the new truck.  We were suppose to get a free oil change along with a detail wash job.  We were also suppose to get pin-stripping on the side of the truck.

All attempts have been made to get in touch with these people buy phone.  They will not answer. I live 40 miles from the dealership and cannot just drive by.

I am holding a 2,000 down payment and cant for the life of me figure out how they can not account for the check.

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#1 Consumer Comment

I'm a Bit Puzzled!

AUTHOR: Jim - ()

With all the OBVIOUS things you say the dealer failed to do or provide, why did you take the truck??? 

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#2 UPDATE Employee

We would like to help!

AUTHOR: InterstateDodge - ()

Dear Customer,


I am a representative for Interstate Dodge, and I would like to discuss your concerns with you. We value our customers and want to work hard to solve any issues.


Please feel free to contact me directly at (318) 387-2665, and ask for Paul Wilkerson.


Paul Wilkerson
Business Development Director
Interstate Dodge Chrysler Jeep RAM
(318) 387-2665

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