Report: #1398371

Complaint Review: Interval International

  • Submitted: Thu, September 07, 2017
  • Updated: Thu, September 07, 2017
  • Reported By: frenchie — Le Golfe Juan Other France
  • Interval International

    Nationwide
    USA

Interval International timeshare exchange company, yearly fees, plus fees to update to have better possibilities. They NEVER have availability anywhere I want to go, even when requesting 2 years in advance. I pay my maintenance fees plus exchange fees, and never get to use it. Of course they will say they have something available in some remote part of the planet, at a period when i do not wish to travel, therefore, it becomes my responsibility that i don't use their facilities! Nationwide

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I have been a member since 2008.  Twice since then I have had requests honored.  The other 7 remaining years, after paying my maintenance fees, exchange fees, and upgrading for better services, I was told, I made a request too late, or I deposited too late, or to keep trying.....over a 2 year period?????  They also systematicaly each time I call, try to sell me membership renewal for 2 years, or 5 years, plus upgrading, and always saying nothing is available and do I want a 'gettaway', which is much more expensive than exchange.

They obviously do not have an office, and I think it's a small back office or people working from home.  Whenever I call them, it's the answer phone, and they usually return my call a week later at 9PM! This year I had managed to exchange my week ownership for a week in hotel, for an additional fee of course.  I then had to cancel due to personal problems making it impossible to fly.  I was told that I would not be refunded and that my week was lost because that was the new policy! It would be easier if I just gave them unlimited access to my credit card! I have now contacted my home resort, who agrees to take back my property, which means, I am of course losing the money I initially paid for it, but this way I free myself from the enslavery and the frustration of phoning and waiting to be called back to no avail by II.

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This report was posted on Ripoff Report on 09/07/2017 02:46 AM and is a permanent record located here: http://www.ripoffreport.com/reports/interval-international/nationwide/interval-international-timeshare-exchange-company-yearly-fees-plus-fees-to-update-to-ha-1398371. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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