Report: #916789

Complaint Review: Intex pools corp.

  • Submitted: Tue, July 24, 2012
  • Updated: Tue, July 24, 2012
  • Reported By: Renee — Green Bay Wisconsin USA
  • Intex pools corp.
    4001 Via Oro Ave, Long Beach, CA 90810
    United States of America

Intex pools corp. Defective New Pool Internet

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I purchased an Intex pool brand new from an e-bay store on October 2011. I live in WI, so I went to set it up in June 2012, there was a leak in the pool. I have tried to contact Intex, by phone and e-mail, and they tell me they have a 90 return policy. We took it out of the box, everything was wrapped just like the factory would send it. In WI we can not set up a pool in January or February(within their 90 days). I have a receipt, and took pictures of the box to show them that it was brand new and the package wasn't harmed in any way, but they don't want to see it, because it is after 90 days. The box says: do not return to the store. Notify Intel Products. I can't imagine that they would not stand behind their product. I would like a new liner,I think that the leak is in the seam, but it is hard to tell. Beware buying thesee products!

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