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Report: #1222197

Complaint Review: Intown Suites-Ridgeway - Memphis Tennessee

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  • Reported By: Nzinga — Memphis Tennessee USA
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  • Intown Suites-Ridgeway 3539 Ridgeway Rd Memphis, Tennessee USA

Intown Suites-Ridgeway My kids and I are living in a biohazard Memphis Tennessee

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My kids and I are stuck in poop-literally. When we first got here, I called to complain about the toilet not flushing properly, they gave me a plunger, from that day on, I have plunged the toilet daily-which is not why I came here and it is not my job.In btwn that time, they came and tried to make it seem like we were wrong for using toilet tissue and wiping ourselves, like this is our first time using the toilet, and tried to make it seem like I called them for nothing and used temporary, very temporary "fixes", for lack of better words- I had to constantly reassure them that we are indeed toilet trained and we DO know how to use tissue. He said that if something is stuck in the toilet I wld be held responsible.  Last night the toilet overflowed and got on our clothes which were in a clothes basket. The poop water got all under the carpet. I called after hrs maintenance and the guy then and only then mentioned that all of the toilets need new flappers which had not arrived. He used the snake, which he dripped poop water everywhere, left a huge mess, and tracked the poop water in and out on the carpet ( I have an 18 month old toddler and a child with asthma). He then told me that we can not use the toilet until they fix it-so we are to hold it bcs "maam, theres nothing I can do". He left a huge poop mess for me to clean up, all over the floor, everything is soaked in poop water. So now our room is a biohazard, so I sprayed lysol and bleach and now my asthmatic son is coughing like crazy. We are not allowed to open windows or doors, my kids are not allowed to go outside which is considered loitering. This morning, Gloria, the manager, came up to see what was going on and began to tell me the carseat and the books in a basket, along with what we could salvage in the bathroom in the corner are not organized (she did not lay eyes on the bathroom whatsoever), and told me we could get another room and that I "have too much stuff", which consists of clothes for 4 people, a few toddler toys, books, and that this would not be allowed in the other room. Ok, so now, the best thing for me to do is run, run far away from here, and not look back, right? well, not so fast bcs I work from home full time, so not only do I miss work, but I can not get my money back in order to move. We have not received a key for another room yet, so we are stuck here until my next payday. Come to find out the whole toilet needs to be removed, the guy said they would be back in 30 minutes, the day has gone by and we have not heard from anybody yet about another room or the toilet getting fixed or the carpet being cleaned. If you value your health, STAY FAR AWAY FROM HERE!!!!! The photos are too graphic and gross to share and I don't want to sicken anybody,

This report was posted on Ripoff Report on 04/13/2015 01:10 PM and is a permanent record located here: https://www.ripoffreport.com/reports/intown-suites-ridgeway/memphis-tennessee-38115/intown-suites-ridgeway-my-kids-and-i-are-living-in-a-biohazard-memphis-tennessee-1222197. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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