Report: #121597

Complaint Review: Intown Suites

  • Submitted: Mon, December 06, 2004
  • Updated: Mon, December 06, 2004
  • Reported By: louisville Kentucky
  • Intown Suites
    4604 Wattbourne Ln
    Louisville, Kentucky
  • Phone: 502-499 2830
  • Web:
  • Category: Landlords

Intown Suites ripoff dishonest sleazy thieves Louisville Kentucky

Show customers why they should trust your business over your competitors...

The rooms are small and there are no lampshades. you are givin a lengthy rulebook which if it were enforced it might not be to bad. All the drains in the rooms have been blocked for days at a time. The fridge is very loud buzzes all night. My biggest complaint is I signed an agreement to get a monthly rate and in fact recieved a room agreement indicating I was on a monthly rate. I moved in on the 8th of november 2004, I was contacted by
the manager December 6th and was advised my rent was due immediatly and that I was going to to be charged a late fee if I did not pay him before 12.01pm, The time was currently 11.50am

I told him my rent was not due until december 8th 2004. I was told that intown suites definition of monthly rate means 28 days I then asked him to find where in the room agreement 28 days is mentioned. IT IS NOT! I was told that if i wanted to stay longer I would be charged a late fee. I reluctently paid the fees and tried to contact their corporate office to complain, all you get is an answering machine, no-one returns your call. These swindlers dont tell you monthly means 28 days when you sign your room agreement and then they wait until 10 minutes before 12.01pm to tell you so you dont have enough time to go to the bank, 28 days later so you can be accessed the late fees.

louisville, Kentucky
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This report was posted on Ripoff Report on 12/06/2004 10:32 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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