Report: #1346654

Complaint Review: INTOXILOCK

  • Submitted: Fri, December 30, 2016
  • Updated: Fri, December 30, 2016
  • Reported By: janine daly — valley stream New York USA
  • INTOXILOCK

    Nationwide
    USA

INTOXILOCK the company has faulty units. I had a failed result because of something I ate not drinking alcohol DES MOINS IOWA Nationwide

*Author of original report: We all make mistakes in life it is what you learn from them that matters

*General Comment: ZERO pity....

Show customers why they should trust your business over your competitors...

I HAVE HAD THE INTOXILOCK IGNITION DEVICE IN MY VEHICLE FOR 7 MONTHS NOW.  I HAVE HAD A FEW UNITS PUT INTO THE VEHICLE ABOUT 3 TIMES. NOW THE COMPANY ARE NOT SENDING NEW UNITS THEY ARE USING THE SAME UNITS AND CALIBRATING THEM ONCE A MONTH. THE LAST UNIT THEY INSTALLED IN MY VEHICLE I HAVE BEEN HAVING MAJOR TROUBLE WITH IT. I HAVE CALLED CUSTOMER SERVICE NUMEROUS TIMES AND THE REPRESENTATIVES ARE ARROGANT. IN THE 7 MONTHS I HAVE HAD THIS IN THE VEHICLE I HAVE HAD TROUBLE GETTING THE MACHINE TO EVEN TURN ON. LAST MONTH I HAD A FAILED RESULT FOR NO APPARENT REASON. I CALLED THE COMPANY AND THEY WAIVED THE $75.00 FEE THEY CHARGE YOU FOR A FAILED RESULT. I EXPLAINED THAT THERE WAS NO REASON FOR THIS UNIT TO BE MALFUNCTIONING. THIS WAS LAST MONTH THIS HAPPENED. I JUST RECEIVED A PHONE CALL FROM MY PROBATION OFFICER WHO INFORMED ME THAT I HAVE TO WEAR AN ANKLE BRACELET FOR 30 DAYS DUE TO THE MALFUNCTION OF THE UNIT. I HAVE NEVER FAILED A TEST IN THE 7 MONTHS I HAVE HAD THIS UNIT. I WAS THEN TOLD BY INTOLILOCK THAT ANYTHING COULD CAUSE THIS FAIL. CERTAIN FOODS, PIZZA, ETC. I DO NOT FEEL I SHOULD BE PERSACUTED FOR FOODS THAT CAUSE A FAILURE. I SHOULD NOT HAVE TO WEAR AN ANKLE BRACELET BECAUSE OF THESE MACHINES WHICH CLEARLY DO NOT WORK PROPERLY.

IF YOU HAVE ANY SUGGESTIONS PLEASE HELP BECAUSE I DO NOT DRINK ANY ALCOHOL WHATSOEVER AND IF FOOD SETS THIS MACHINE OFF I SHOULD NOT BE LIABLE TO NOW WEAR AN ANKLE BRACELET FOR 30 DAYS!!!

 

PLEASE HELP AS I AM ON DISABILITY AND SUFFER FROM PTSD, ANXIETY, DEPRESSION ETC. I ALMOST HAD TO GO TO THE HOSPITAL BECAUSE I WENT INTO A FULL PANIC ATTACT AFTER TALKING TO MY PROBATION OFFICER WHEN HE TOLD ME I HAD TO WEAR AN ANKLE BRACELET FOR 30 DAYS BECAUSE OF INTOXILOCK PROBLEMS.

 

I THANK YOU,

JANINE D

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This report was posted on Ripoff Report on 12/30/2016 09:40 AM and is a permanent record located here: http://www.ripoffreport.com/reports/intoxilock/nationwide/intoxilock-the-company-has-faulty-units-i-had-a-failed-result-because-of-something-i-ate-1346654. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner

#1 Author of original report

We all make mistakes in life it is what you learn from them that matters

AUTHOR: - ()

 Jd valley stream ny. This is a reply to the comment left from no pity. I guess you have never made any mistakes in your lifetime. I have never had an infraction driving in 34 years of driving. Not even a parking ticket. I was hit by another car and driven into a pole. I had 5 fractured ribs a broken thumb and 100 stitches in my head. I did not hurt anyone I was the one who took the hit. The other driver was arrested on the scene for DWI. I had two glasses of wine with dinner at 530. I was hit at 930 going to the store for pet food. I woke up in the hospital 3 days later as I was unconscious for that time. I have paid my dues with this mistake and take my full responsibility for my actions. I am not saying that anyone who drinks and drives should get a slap on the wrist. The punishment should fit the crime. I am talking about faulty equipment with this company. Not saying I should not have to have it in my car. So please don't respond to the reason why I have to wear this. You do not know the circumstances of my case. The equipment should not be faulty like they are and there are thousands of complaints about these units. Killing batteries starters alternators etc. I have paid enough for my mistakes believe me. Jail, attorney fees,court fees, DMV fees, interlock fees., etc. so now because of these faulty machines I have to wear an ankle bracelet which costs $500.00 and $9.00 a day. Again I made my mistakes and have learned from them as well as the guy who slammed into my car. I did not hurt anyone thank god. It is time to move on with my life but the system will just not let you because of comments like yours.

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#2 General Comment

ZERO pity....

AUTHOR: Tyg - (USA)

 Sorry but what YOU are going through is NOTHING in comparison to the lives lost to people like YOU. People who at some point thought NOTHING of driving intoxicated. SO YOU get to deal with all of this and the rest of us who have lost family members get to just suffer the loss. EVERYTHING that is happening to you is due to YOUR CHOICE!!!! So YOU get to live with those consequences, and I STRESS the LIVE part heavily. YOU seem to think its UNFAIR and CRUEL that YOU have to wear an ankle monitor. I think its UNFAIR that YOU get off so easily. SO suck it up princess, its the COST of what YOU CHOSE TO DO.

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