• Report: #921637
Complaint Review:

Intuit GoPayment

  • Submitted: Thu, August 02, 2012
  • Updated: Thu, August 02, 2012

  • Reported By: Carla — Fort Riley Kansas United States of America
Intuit GoPayment
21215 Burbank Boulevard, Suite 100 Internet United States of America

Intuit GoPayment Intuit Charging Insufficient Funds Fees for unauthorized charges , Internet

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I signed up for their card reader back in 2011. Im a notary and I wanted to have this option available for customers that want to pay with credit cards. I use my name as my business name and a personal checking account under my name as well. I never had a problem with this company but then again I never got to use the reader. On July 30 I checked my personal bank account and was negative. I immediately call the bank and told them that there were charges against my account that I didn't not authorized. They closed my account and opened a new one and putting the money that was taken on that account. That part is being taken care off, and so far is ok.

The problem began yesterday when I received a phone call from the claims department at the bank. They said that those charges were from a merchant and that I should talk to my merchant providers. I called intuit were i got my account linked and advised them that unauthorized charges were made against my account. They acknowledge this and told me that the account was closed and that all I needed to do was to inform my bank. But today I received an email from them charging me $296.79 for insufficient funds!!! Ok I will understand if I made the transactions but I didn't!! I never got to use that reader or the merchant online!! I called upon receiving this letter and all the agent said how I was going to pay that?!! What?!! He said that I was responsible for the account and therefore I owe that money. Right there I knew they will not help me at all with this and that they needed to make a profit out of me. Even if the transactions were fraudulent. Now they are sending me to collections in 2 weeks if I don't pay them. I was almost getting ready to start fresh in 2 years with my credit and now will be longer. Please do yourselves a favor don't use the Intuit GoPayment reader or the merchant online. Their security is a joke and will not protect you!!! Look somewhere else for your merchant needs.

This report was posted on Ripoff Report on 08/02/2012 03:41 PM and is a permanent record located here: http://www.ripoffreport.com/reports/intuit-gopayment/internet/intuit-gopayment-intuit-charging-insufficient-funds-fees-for-unauthorized-charges-intern-921637. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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