• Report: #590508
Complaint Review:

Ripoff Report | InventHelp Verified TRUSTED Business | Ripoff Report Verified™ …businesses you can trust. InventHelp has made its corporate headquarters in Pittsburgh, Pennsylvania for over thirty years. InventHelp assisting inventors to submit inventions, new product idea to industry leaders. InventHelp can refer the best independent licensed patent attorney to provide preliminary patent search and opinion. InventHelp maintains the largest network of regional sales offices of any similar firm.

  • Submitted: Wed, April 07, 2010
  • Updated: Tue, December 20, 2016

  • Reported By: Daryn — Palm Desert California USA
InventHelp Verified TRUSTED Business | Ripoff Report Verified™ …businesses you can trust. InventHelp has made its corporate headquarters in Pittsburgh, Pennsylvania for over thirty years. InventHelp assisting inventors to submit inventions, new product idea to industry leaders. InventHelp can refer the best independent licensed patent attorney to provide preliminary patent search and opinion. InventHelp maintains the largest network of regional sales offices of any similar firm.
Internet United States of America

InventHelp Verified TRUSTED Business REVIEW: InventHelp is dedicated to customer service. We love our Inventors!
*UPDATE: InventHelp pledges commitment to Ripoff Report Corporate Advocacy, Business Remediation & Customer Satisfaction Program. A program that benefits consumers, ensuring complete satisfaction, confidence when doing business with a member business. InventHelp recognized by Ripoff Report Verified™ as a safe business service.

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....Ripoff Report Verified™ REVIEW

EDitor's UPDATE: Positive rating and recognition has been given to InventHelp for its full commitment to quality customer service.

Ripoff Report's discussions with InventHelp have uncovered an ongoing dedication by the company to total client satisfaction. This means that clients can expect that the company will work towards finding a mutually satisfactory resolution to any concerns. InventHelp listens carefully to client concerns and sees them as an opportunity to learn from past mistakes and become more efficient as a company in the services offered and the support for those services.

InventHelp is Ripoff Report Verified
Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..



The information provided in this report below is based on comments made by Matthew Tagliavia during an onsite inspection held by a third party verification company with no biases towards InventHelp.

Invention Submission Corporation, also know as, Inventhelp, is an invention company that looks to assist inventors that would like to submit their ideas confidentially to companies. Matthew Tagliavia stated the following about his company, "we offer patent referral services and marketing materials."

Leads for Invention Submission Corporation are obtained primarily through traditional advertising on television. Mr. Tagliavia additionally stated, "we advertise on Google, Bing, and Yahoo, as well as radio and any other way to reach inventors. Mr. Tagliavia additionally stated the following about the Invention Submission Corporation, "we have 65 sales offices all across the country in major metropolitan areas. We receive leads for those areas." The sales rep, also called regional directors, reaches out to the lead and had them come in for a confidential meeting, where they sign a statement of confidentiality, "which states we cannot do anything with their idea without their written permission." From that point the customer will tell Invention Submission Corporation their idea, "we do not evaluate ideas at all. We do not tell them if it is good or bad. We are merely providing services to them if they want to proceed."



CUSTOMER CARE & COMPLAINT RESOLUTION – INVENTHELP

During the onsite interview Mr. Tagliavia was asked to describe a situation where a client was not satisfied with the level of service they received. He stated the following about the types of complaints that they see in addition to how they handle these complaints, "every single person that purchases our services receives a survey. And that is to ensure that all of our regional directors are following protocol, making sure that they are not talking about success, leading the inventor on, or evaluating the inventor. In the event that something could happen and they are not pleased wit the services, we do have a Client Services Department that handles that, and we truly to remedy the issue whether it is a discrepancy with materials."

When asked to comment on complaints posted on Ripoff Report's website Mr. Coral stated the following, "I don't know if any of these [complaints] are clients. I had one client who said that they got hacked and posted a review and apologized for posting it." Mr. Tagliavia also stated that Invention Submission Corporation has been in business for 30 years and have an A+ rating with the Better Business Bureau. He additionally stated the following, "we are a legitimate company that provides legitimate services to the honest inventor that really needs help. That is why we have George Foreman as our spokesperson, because that is what he believes in."

When asked what type of changes they have made to honor their commitment to make things right with the consumer per the request of Ripoff Report, Mr. Tagliavia stated, "we are constantly trying to better our services for the inventor. If we get complaints or anything in regards to our services we obviously try to make them better. We try to make better metal prototypes, we are updating materials using 3D renderings, we provide a virtual invention browsing experience for companies to look at ideas. We are constantly improving. We are trying to give our clients the people paying that money a good service for the money they are paying."

Invention Submission Corporation is proud to be apart of Ripoff Reports Corporate Advocacy Business Remediation and Customer Satisfaction Program, "It means we can talk to the people who have issues. There is no reason anybody's issue should go unresolved and being a part of this allows us to do that. Before being apart of this program, they see the negative first. Now that we partner with Ripoff Report, we are able to give then the pictures, the description prior to seeing anything else. It is an honest description of our company before they read any negatives. It is good and we are excited about it.



INVENTHELP – STATEMENT FROM THE MARKETING DIRECTOR– MATTHEW TAGLIAVIA

" We are constantly striving to provide our clients with the best services in the industry. We listen to our clients and try and make the necessary changes to make sure they are pleased with our services.

InventHelp's Employees are dedicated to their work. InventHelp takes employee satisfaction seriously as well. Employee feedback and surveys reveal comments such as this, "InventHelp is a great place to work! "

Ripoff Report was pleased to learn that InventHelp's past and current approach to business is focused on its pledge to total commitment towards client and employee satisfaction.



STATED IMPROVEMENTS FROM INVENTHELP

InventHelp recognizes that complaints posted on Ripoff Report (whether true or not) are issues that need to be addressed, not ignored. If handled correctly, complaints can be valuable learning opportunities. With the feedback generated by Ripoff Report's review, InventHelp has made organizational changes allowing its clients and employees a more streamlined approach to problem resolution and a commitment to a great client experience.

In summary, after our review, which included discussions with Matthew Tagliavia, Ripoff Report is convinced that InventHelp is committed to quality delivery of services resulting in total client satisfaction.





How does a business get Ripoff Report Verified™

The member business allows Ripoff report to email everyone from the past. Those who respond to Ripoff report with a valid complaint must be take care of.. they have made a commitment that if anyone contacts Ripoff Report in the future, they will make things right within 14 days. The member business must err on the side of their customers. Otherwise the member business is off the program.

Ripoff Report has determined that IventHelp Ripoff Report Verified™ standards which include a commitment to make a good faith effort to resolve any consumer complaints. Members of the Corporate Advocacy Business Remediation and Customer Satisfaction program do pay a fee for our on-site review, 24 hour monitoring and for support with customers to resolve any disagreements.

Ripoff Report sends a 3rd party service to do an onsite inspection of the new member business. The on-site inspection / review does not mean that the products or services offered by the business have been evaluated or endorsed by Ripoff Report, and has not made a determination as to the business' product quality or competency in performing services. We can verify, that Ripoff Report went to the business, verified their business or “work from home business”, there for, if a customer in the future does not get treated correctly, Ripoff Report can get the problem resolved. If not, and the customers is right, the member business will be taken off the Corporate Advocacy Program. Remember, Ripoff Report emailed every customer from the past that filed a complaint to make sure the member business made things right with customers from the past. Again, to err on the side of their customer, those from the past and those in the future.

Read more about why consumers should feel confident when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, it’s a long name for a program that does a lot for both consumers and businesses alike.

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, a program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. This program works.

As a matter of policy, when a business becomes a member of the Corporate Advocacy Program they agree to allow Ripoff Report to contact every client who filed a complaint so they can make things right with them. In order to confirm that the complaints were resolved, Ripoff Report is copied on all responses so we can insure that the member business did right by their customer.

NOW TO THE ORIGINAL REPORT THAT WAS FILED

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Inventhelp, Invent Help, Invention Submission Corporation, Western Inventhelp ISC inventhelp, Internet

looking for people to join me in a class action suit against inventhelp, here in Riverside County CA  I lost a sum of money my attorneys first letter was answered with a large amount of pride on the part of inventhelp, so the next step is class action steps looking for others who have not gotten justice and have lost money and want justice from inventhelp respond back will get you my attroney info.

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REBUTTALS & REPLIES:
0Author 7Consumer 1Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

INVENTION/SUBMISSION COMPANIES

AUTHOR: barb - (United States of America)

DARYN   PALM SPRINGS     CALIFORNIA 
WOULD LIKE TO HELP YOU TOO
I AM A VICTIM, TODAY MY IDEA IS BEING SOLD EVERYWHERE,
I LOST BECAUSE OF THE INVENTION COMPANY I HAVE PAPERS AND DIAGRAMS TO SUPPORT MY STORY
IT DID TAKE PLACE A LONG TIME AGO, PLEASE GET ALL THE LEGAL ADVISE, HELP ANYTHING AND EVERYTHING TO GET THESE CROOKS  PUT AWAY.
THESE INVENTION COMPANIES HAVE TO CLOSE SHOP NOW,  JUSTICE HAS TO BE SERVED!
I HAVE A STORY TO TELL AND NO ONE WANTS TO HELP ME.  I DON'T HAVE CASH UP FRONT TO PAY  FOR ATTORNEY FEES  THAT IS WHY.
DON'T WASTE ANY TIME  I will help you if I can, you live in california and I live in wisconsin, so it is proven these companies operate everywhere. 
The invention company I was involved with was located in Pgh Pa  
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#2 Consumer Comment

invention marketing// submission EDEN

AUTHOR: barb - (United States of America)

Answer to your question, how to find out  Invention company has ties to mfg.                   hopefully, one way, if the invention company sent you a list of companies, check to see who is making your idea, then compare that name to your list, if the invention company gave you any mfg firms, they contacted,  [ but then again some companies are operating under different names as weel, from the list, so it may be difficult or time consuming ]  like they did to me, they mailed me pages of the companies they said they contacted. When I would call the invention company to see who was interested, [ I always followed up]      the invention company would write back to me, writing nobody responded, or they never heard a response from anyone from the mfg firms.   I saved all those letters and list.  Today my idea is being sold everywhere, as well. INVENTION MARKETING/SUBMISSION PGH  PA.  It bothers me so many people trusted this place.   in the 1980's     this place was held for deceptive business tactics, when soliciting their customers.    check this out. the company name was INVENTION MARKETING  they had to change their name to INVENTION SUBMISSION    get it,,    to  MARKET,      to  SUBMISSION       get it    title explains itself  get it?    I am still trying to get help,  told STATUTES OF LIMITATION,  hope you MOVE QUICKLY TO SEE AN ATTORNEY     NO WASTING OF TIME      CALL  FTC   ATTORNEY  GENERAL OFFICE     GET LEGAL   ADVISE   ASAP
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#3 Consumer Comment

invention marketing// submission

AUTHOR: barb - (United States of America)

I am a victim as well, my idea is being sold everywhere, today. I too, have a binder full of papers diagrams, postmarks, DON'T WAIT A MINUTE,   I am being told Statutes of Limitations, get an attorney.  Get the FTC .    Put my name on the list to close any of the invention companies.    I was given a two year disclosure, do you know what kind of coverage that give a person, when that company put diagrams in a trade show and then claims nodody is interested. then wait a few years and BAM, my idea is being sold everywhere all over the internet, in the magazines. and here I sit watching all this go on.   I live in wisconsin.   BAS    
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#4 Consumer Comment

Victimized by InventHelp and I intent to resolve the matter. Maybe we can work together

AUTHOR: Justice - (USA)

Please look at my posting also found her on RipOff Report regarding InventHelp

Report # 921426  Posting Link below...
http://www.ripoffreport.com/inventhelp-invention/miscellaneous-electronics/inventhelp-invention-submissi-f07ae.htm

I was also a personal victim of their scam and I have retained an attorney.  We are pursuing one of two possible options.  There might be a manner in which my efforts can also be helpful to you and hope to correct what InventHelp has done.

Again, please look at my posting noted above and contact me for additional information if you might be interested....look for "Justice from InventHelp" On Facebook.
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#5 REBUTTAL Individual responds

I am also 1 of many

AUTHOR: ethics - (United States of America)

You should be able to find a handful of people scammed by these crooks. I went to Invent help in colombia MD where they managed to convince me to pay $500 on the spot to get started. It was when I was paying for something else (i don't remember anymore its been a year) through their payment "middlemen" Universal Payment Corporation where I googled them for their address and I found so many complaints about them. I also got this good for nothing blue book which is most unprofessional; a kid could have written it. Im glad I didnt go along with their $10,000 plan to get the invention somewhere. In the begining when I explained that I didn't have the money he had some other plan for $3,000. The 2nd time I had a meeting with him he didn't seem to remember & offered a $5,000 plan. The 3rd time he said the $10,000 is all they offer. He just forgot that I told him before that I didn't have the means. It was all talk. Anything to get a person to start any plan; to get any money from them. there's a handfull of complaints on Google. Good luck with your class action suit.

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#6 Consumer Comment

I need advice about this Company

AUTHOR: Michelle - (United States of America)

I recently discovered that my new husband entered into a contract with Invent Help 1 year ago.  He has been making payments of $370/month for the past year. We have absolutely nothing to show for it and I do not wish to continue paying the company the $11,000 reamining balance! Does anybody have any advice for me? I am scared that if we stop paying it will destroy his credit which seems to be the case with every story I read about online.  We were hoping to purchase a house and car within the next year or two and if his credit is ruined I fear this will become impossible. Please help!

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#7 Consumer Comment

I've been taken too

AUTHOR: MOE - (United States of America)

I have also lost money to inventhelp with NOTHING to show for it.   I am very interested in information about your class action lawsuit.
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#8 Consumer Comment

Another Invention Submission Corporation Victim

AUTHOR: M. Judd - (United States of America)

I also paid thousands of dollars to ISC several years ago and in return for all that money received a binder of jargon and an artists rendering of my invention. Recently I have seen my idea being sold at Walgreen's and on TV shopping channels. 
For all the money I paid I never received a patent but my idea and the product now being marketed is very similar.

I am wondering if there are ways to find out if ISC or whatever they call themselves now have any ties to the manufacturer of this product. 
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