Invisible Mask ,nvisiblemask.com/faqs.html Product destroyed OEM paint on our car Internet

Bought the Invisible Mask product to protect my wife's '08 Accord EXL with 100% OEM paint. Installed per directions on web and video. Everything went fine, but the hood. We installed the hood and there were small spider bubbles under the film. They did not go away after 4 weeks, so I complained until they sent me new film for the hood for free, which took many calls and emails. I followed the directions for removing the film, but it pulled the factory clearcoat off the hood in a large section. They have a disclaimer "If the paint protection film is removed, it is possible that the non OEM painted surface could be damaged in the removal process. The buyer recognizes this risk on non OEM paint and InvisibleMask cannot be held accountable." This happened to 100% OEM paint and I will not be using the replacement film they sent. Now I have to pay to have the hood fixed (painted and cleared). I think they should pay for it...