ED Magedson – Founder
IOLO Technologies7470 North Figuenoa St, Los Angeles CA 90041 Independence, Missouri USA
IOLO Technologies BEST BUY Drive Scrubber software's activation code won't allow you to run software Independence Missouri
Purchased on a Sunday Iolo Techologies software "Drive Scrubber" and attempt to install the program. The CD has a 3 part 'Activation Code' and the menu for activation has two entries labeled "ID" and "Serial Number". Entered the 3 part Activation Code in the 3 part Serial Number line and put my initials in the ID line. It comes back that it is invalid. Recheck that entered the Activation Code correctly and I had. Still no luck. Check packaging for more code or instructions or contact info etc. Not much luck. Try their web site: www.iolo.com and there is no contact info or menu's for contact. Try another website listed in the material for customer service and locate a telephone number for technical support. I am informed that I have to call on Monday to get the ID and serial number. Of course, there is no information in the packaging material about this. I take the software back to BEST BUY and they refuse to refund my money. Tell me that I have to contact the software company. DONT BUY IOLO software. DONT SHOP AT BEST BUY.
This report was posted on Ripoff Report on 12/08/2013 04:50 PM and is a permanent record located here: http://www.ripoffreport.com/reports/iolo-technologies/independence-missouri-64057/iolo-technologies-best-buy-drive-scrubber-softwares-activation-code-wont-allow-you-to-r-1105412. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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