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Report: #1001407

Complaint Review: IPAY.EU - internet Internet

  • Submitted:
  • Updated:
  • Reported By: Samantha — Internet United Kingdom
  • Author Not Confirmed What's this?
  • Why?
  • IPAY.EU Internet United States of America

IPAY.EU Intercard services ipay.bg Credit card missing OVER 700 EURO! NOT REFUNDED , Internet

*UPDATE Employee: False allegations

*Consumer Comment: IPAY FRAUD

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I have a prepaid credit card with ipay.eu. I've had the card for around 4 months, on 03/01/2013 I had a balance of 1254,29. I checked my balance 1 day later and had a balance of 498,97.  Approximately 708,00 was taken from my account. It showed a ATM withdrawal in Switzerland which I obviously didn't so because I was in the UK at the time.

I contacted ipay and was told that "there have been come problems recently" and everything would be solved.  It's been almost 3 WEEKS and I HAVE NOT RECEIVED MY MONEY!  THIS IS A SCAM UNTIL I GET A REFUND!!!!

I never use an ATM so all I can think is THEY MUST HAVE STOLEN IT FROM ME!!!

BEWARE ALL SITES:

IPAY.EU IPAY.BG ICARD.COM ICARD.BG ICARDS.COM INTERCARD SERVICES AD AND ANYONE CONNECTED TO THEM!!!

This report was posted on Ripoff Report on 01/22/2013 04:22 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ipayeu/internet/ipayeu-intercard-services-ipaybg-credit-card-missing-over-700-euro-not-refunded-inter-1001407. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
2Consumer
0Employee/Owner

#2 UPDATE Employee

False allegations

AUTHOR: Compliance officer - ()

POSTED: Friday, May 09, 2014

INTERCARD FINANCE AD hereby wishes to rebut the present report as it contains false information and damages the legitimate interests and reputation of INTERCARD FINANCE AD (iCARD) and the Group of Companies of iCARD.

INTERCARD FINANCE AD is licensed by the Bulgarian National Bank as an Electronic Money Institution (EMI), under the E-money Directive (2009/110/EC) as a Payment Institution under the Payment Services Directive (PSD 2007/64 EC) and is as well a principle member of the Card Organizations. The trademarks iPay and others mentioned on your site are owned by iPAY International S.A. incorporated in the Group of Companies of iCARD.

The internal investigation conducted by iCARD in relation to the allegations in the above report came to the following conclusion:

All allegations and complaints are false and defamatory and aim at ruining the company’s name, its web-based platform ipay.eu and the Group of Companies of iCARD rather than to protect customers from fraudulent actions.

iCARD would never undertake such an action as the described one as it complies with very strict rules imposed by national authorities and Card organizations which regulates the activity of electronic money institutions. iCARD also has never charged a fee or similar which is not explicitly mentioned in the General Terms and Conditions and Tariff of the company. It is not possible for iCARD to charge the credit card of a customer without the authorization of the customer. In case of a theft of the prepaid iPAY Card it is clearly explained in the GTCs for the service (https://ipay.eu/bgr/en/legal-gtc) the possibility of the client to initiate a chargeback procedure and to receive back his/her money.

iCARD comply fully with all applicable regulations for Electronic Money Institutions and rules of the Card Organizations - MasterCard, VISA and JCB. Personal data of customers and customers’ sensitive information is fully encrypted and protected with the highest IT, security and data protection standards available in Europe.

This publication consists of untruthful allegations by anonymous person without any proofs and suggests an unscrupulous practice which purpose is to ruin a company’s reputation and extort it for material good.

This rebuttal does not represent a waiver of rights and iCARD reserve all rights to protect its legitimate interests and reputation via all possible legal ways and remedies.

Compliance team

Intercard Finance AD

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#1 Consumer Comment

IPAY FRAUD

AUTHOR: Chris in Houston - ()

POSTED: Saturday, April 05, 2014

This company is a fraudulent web site.

 They also stole money by charging my credit card without permission.  When I contacted my bank, they verified that this company is a scam. It turns out that they have many different alliaces including:  Ipay.eu,  Icard,  Ipay Wallet,  Intercard Finance, Ipay Personal, Ipay Finance, Ipay Business, Ipay Mobile, Ipay Tag, Ipay Card

They collect your credit card or bank data, your passport or ID and other personal data, and then make fruadulent charges.  I have found dozens of victims of this company's fraud but they are in Bulgaria and Ukraine, so until now, no one can touch them!!

I hope the police will close this fake site soon!

 

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