Report: #216320

Complaint Review: Island National Group LLC - Hauppauge & Syosset NY

  • Submitted: Tue, October 17, 2006
  • Updated: Wed, April 04, 2007
  • Reported By: Bentonville Arkansas
  • Island National Group LLC - Hauppauge & Syosset NY
    PO Box 18009 || 6851 Jericho Turnpike STE 180
    Hauppauge, Syosset, New York

Island National Group Only letter ever received trying to collect on debt they say is 8 years old, for Fingerhut, Axsys National Bank that is no longer in business. This is Fradulent Activity. Hauppauge, Syosset New York

*Consumer Suggestion: Ditto ...

*Author of original report: Send Island National a "Legal Dispute of Alleged Collection" letter

*Consumer Suggestion: BBB Listing for Fingerhut / Axsys National Bank, now CompuCredit

*UPDATE EX-employee responds: Old Fingerhut

Show customers why they should trust your business over your competitors...

I too have recieved a letter from Island National Group, regarding an account opened 11/98. It says balance due is $329.04. They offered to settle for half .... blah blah blah.

Letter was addressed to my wife, and has her maiden name - account was opened 5 years after we were married - and her first name is misspelled. ** EXTREMELY Suspicious **

We *may* have purchased one thing from Fingerhut back in 1998. This is a scam of a scam. Not once in 8 years have we received a "Late Notice" bill.

I just called the number I found at, and the nice lady said that Fingerhut / Axsys National Bank closed their doors in 6/2002, and the current company bought the name from Fingerhut. New credit company is CIT.

So, there is no way for us consumers who are being scammed, to call the company, and resolve the issue with Fingerhut, as they have no record of our account status / orders / billing / etc.

Whatever everyone decides to do, please send a copy to the FTC. They can leverage fines, etc. for companies that use these kind of deceptive business practices.

I am writing a Debt Verification letter as I finish this, and will send copies to the 3 major credit bureaus, my Attorney General, the Attorney General for New York (the wonderful Consumer Advocate Eliot Spitzer), and the FTC.

Bentonville, Arkansas
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#1 Consumer Suggestion

Ditto ...

AUTHOR: Jennifer D - (U.S.A.)

I have had a similiar occurance around the same timeframe (1995-1997?). I only found out by chance occurance by ordering something from their catalog and the operator then informed me I already had an account with them at an address I never lived but in a city I used to live 4 years prior. I had requested more information since they processed the order that day and I have yet to receive a response. it has been over 10 years since that request!

Luck to you
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#2 Author of original report

Send Island National a "Legal Dispute of Alleged Collection" letter

AUTHOR: Roy - (U.S.A.)


I have figured out how to get Island National off your back. Send them a letter informing them of your Legal Dispute of the Alleged Collection.

Thanks to Tony - Bakersfield, California for this template, found in this RipOffReport against RJM Acquisitions / Island National

Attention: Account Manager (legal department)

Re: Legal Dispute of Alleged Collection Claim

Account: #
Control #:
Amount: $
Your Client:

I am in receipt of your letter attempting to collect an account/liability that is not only invalid, but is also illegitimate and in legal dispute. Therefore, please consider this response as my formal legal dispute pursuant to Public Law 95-109, 15 USC 1692f 808 and 1692g 809. I furthermore request the name, address, department and phone (including any extensions) of the original creditor who is stating that this alleged liability belongs to me, so that civil action can be implemented, if necessary, to resolve this egregious accusation.

Any further attempt to collect and/or continue to falsely report this disputed information on my personal credit file without complying with the above stated provisions will be deemed as non-compliance and you will be held liable under 15 USC 1692 (k) (civil liability) to one or more of the following:

1) All actual damage sustained by a consumer as a result of such failure;
2) (A) included above, additional damages allowed by the court, not exceeding $1,000; or
3) If a class action is filed, such amount for each named plaintiff, recovered under subparagraph (A) of the stated Title, and an amount not to exceed the lesser of $500,000 or 1 per centum of the net worth of the debt collector; and
4) All cost accrued by the consumers' successful action to enforce the foregoing liability, along with attorney's fee.

It is my intention to resolve your inaccurate claim amicably. However, rest assured I will pursue all legal rights necessary to resolve this matter.

If and when the accuracy of this liability is legally proven to be valid, it will be my intention to rectify it post haste. Thank you for your cooperation.


Tony - Bakersfield, California

I sent that letter, along with some other comments, and it took Island National only one week to respond back with the following:

Dear (wife's badly spelled name),

In response to your recent inquiry, please be advised that based on information provided, we have closed and returned the above account to our client.

Please direct any future inquires regarding this matter directly to Pallino Receivables II, LLC.

Now, who the Pallino Receivables II,LLC is, I don't know. But to me it sounds like my account has been closed. Guess we'll see.

I think Fingerhut Corporation (not Fingerhut Direct that has a ligit website) is sending out their old customer list trying to collect again. Bottom feeder Collectors are then picking up the list and trying to get Consumers to pay AGAIN.

** Please note that my wife called Fingerhut Corporation, and they looked up her account, and could not find anything being owed. ALSO, the nice girl on the phone stated that Axsys National Bank is one of their affiliates. How sweet is that. NOT.

Please note that (from what I understand) if the Legal Dispute letter is not sent within 30 days of receipt of the original mail, it confirms the debt, and you are then liable for the amount. This makes it more difficult to get out of.




Lesson learned: stay out of debt.
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#3 Consumer Suggestion

BBB Listing for Fingerhut / Axsys National Bank, now CompuCredit

AUTHOR: Roy - (U.S.A.)

From BBB website:


BBB Reliability Report

The Better Business Bureau
Serving Minnesota and North Dakota
2706 Gannon Road
Saint Paul, MN 55116-2600
(651) 699-1111

Fingerhut Corporation
11 McLeland Rd
Saint Cloud, MN 56395-0001
Telephone: (800) 900-4111
Fax: (320) 229-8583

Original Business Start Date: January 1948
Principal: Mr Michael Sherman, President
TOB Classification: Mail Order & Catalog Shopping
BBB Membership: This company is not a member.

Additional DBA Names

Axsys Credit Advantage
Axsys National Bank


Time to start calling the BBB and Fingurhut!!

Thanks Melissa for the tip!!
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#4 UPDATE EX-employee responds

Old Fingerhut

AUTHOR: Melissa - (U.S.A.)

You need to contact a company called CompuCredit. they purchased all of the old accounts from the old Fingerhut Credit Advantage. The Fingerhut you contacted with the number from is a NEW company called Fingerhut Direct Marketing which has no affiliation with the old Fingerhut Credit Advantage.

Compucredit is located in StCloud, MN also do a BBB search for them and you will find good contact info on them.
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