Report: #980389

Complaint Review: Island Queen Cruises

  • Submitted: Mon, December 10, 2012
  • Updated: Mon, December 10, 2012
  • Reported By: Fernando — Miami Florida United States of America
  • Island Queen Cruises
    Bayside Marketplace 401 Biscayne Blvd.
    Miami, Florida
    United States of America

Island Queen Cruises Moral Harassment Miami, Florida

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Last December 31st, I was celebrating New Years Eve, with my family on this cruise boat called Island Queen. It was in Miami-Fl. We had diner and by midnight, we got to see the fireworks from the deck of the boat. We were having a good time. When we went up to the deck, to see the fireworks, I left a black jacket I had, at the table we were sitting for diner. When I got back to the table, the coat was gone. I asked who was the manager, and they showed me someone I went to talk to, regarding my missing jacket. By that time, the boat was getting ready to attrack at the dock. When I told the manager that my jacket was missing, I was expecting that he would at list, if not him self, ask someone to help me look for the jacket. I was expecting the cruise company to have a lost and found. I was expecting for them to give some support. Instead, he told me he didn't have anything to do with it and that he could do nothing to help me. I was very disappointed , because I consider the cruise company responsible for everything that happens inside the boat, when it is on the water. This way, I didn't see any other choice, but to call the police. I told him, if you could not help me, I would have to call the Police. He told me, go ahead. I called 911, explained the situation and said I wanted to file a report. They told me to waitt at the boat, because they were going to send cops over to do the report. When I told the manager that I had called 911 and they told me to waitt, he got very angry and started yelling at me. He called other crew members, and in a few seconds, there were 7 or 8 man around me. They were also yelling to my mother and kids. 8 and 12 years old. Saying things like, I was going to be beat, going to jail, this type of things. As I refused to leave the boat, following the police officer instructions, they told me they were going to drag me out. I told again that I was just going to leave after the police got there. So, 6 or 7 men literally dragged me out of the boat. I didn't react. I got punched in the face and got scars on my arms. They did all that in front of my mother and kids. Afterwords, I finally got a police officer to file a report and I got also an officer to take a few pictures of my face and arms.
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This report was posted on Ripoff Report on 12/10/2012 09:03 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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