Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1034510

Complaint Review: Island Yellow Pages - Tampa Florida

  • Submitted:
  • Updated:
  • Reported By: St. John Other
  • Author Confirmed What's this?
  • Why?
  • Island Yellow Pages 7821 N. Dale Mabry Hwy. Suite 200 Tampa, Florida U.S.A.

Island Yellow Pages They offered a "free self-design web site" with a listing. Unclear billing practices including automatic relisting.. No viable support. Tampa Florida

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I was contacted by a representitive of the company encouraging me to place an ad with the Island Yellow Pages. This included a "free self-design web-site I could make changes in the test or pictures at will. He told me after we had agreed on a fee of $59.50 a month I would be contacted by a person from billing.

When contacted they were determined I was to pay the entire 12 months right then. I told them there was no way I could afford that and later sent in a payment of $59.50 with an invoice they later mailed. They were apparently satisfied with that for from hence-forth they deducted that amount out of my credit card.

Because I have a small limit on my card they often were unable to deduct their fees on a monthly basis. However instead of sending me a bill in the mail which I made clear I prefered they invoiced me by e-mail. A service they claim they cannot rely on to process information. At least this is the word I have received from them after having e-mailed them I no longer am intererested in their "services" before the year long contract was up.

I basically ignored thier e-mailed invoices assuming they were deducting their fee automatically. Now apparently I owe $488 now plus am "automatically" signed up with them another year. Their notice of "Don't respond to us via e-mail" was three pages down in their renewal notice. I assumed the first address that was high-lighted for their accounting address would be an appropriate place to respond to.

Their was no viable response when I initially set up the account. A woman who was working with me on technical information on how to set up my web-site was soon unavailable. The next guy would ask a neighbor seated next to him on how to process pictures (pixel size) etc... I tried to form the site, could only do one page of four. No links, no pictures.

I was contacted by a third individual after another attempt of mine to at least get the site on-line. I am not very techno-savy and soon became weary of trying. I can't even find my listing on their site nor my web-site. I'm positive no one else can either.

Dane
St. John
Virgin Islands (U.S.)

This report was posted on Ripoff Report on 10/09/2008 06:30 PM and is a permanent record located here: https://www.ripoffreport.com/reports/island-yellow-pages/tampa-florida-33614/island-yellow-pages-they-offered-a-free-self-design-web-site-with-a-listing-unclear-bil-1034510. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now