Report: #466667

Complaint Review: ISP-SECURE.COM.LLC - ILD Teleservices

  • Submitted: Wed, July 01, 2009
  • Updated: Mon, July 13, 2009
  • Reported By: julian California
  • ISP-SECURE.COM.LLC - ILD Teleservices
    5000 Sawgrass Village Circle Suite 30 Ponte Vedra Beach Florida 30082
    Internet
    U.S.A.

ISP-SECURE.COM.LLC - ILD Teleservices fradulent billing on my AT&T telephone Bill ILD teleservices Inc. billed on behalf of ISP-SECURE.COM.LLC for INTERNET SVC SETUP FEE INTERNET discovered Internet

*REBUTTAL Owner of company: Let Us Know if ILD can Help....

Show customers why they should trust your business over your competitors...

discovered on my AT&T monthly bill ILD TELESERVICES ON BEHALF OF ISP-SECURE.COM-INTERNET SVC SETUP FEE $14.95 .... wtf all together on this monthly bill I was billed for 3 different charges of this nature.

Alison
julian, California
U.S.A.
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This report was posted on Ripoff Report on 07/01/2009 01:13 AM and is a permanent record located here: http://www.ripoffreport.com/reports/isp-securecomllc-ild-teleservices/internet/isp-securecomllc-ild-teleservices-fradulent-billing-on-my-att-telephone-bill-ild-tel-466667. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

Let Us Know if ILD can Help....

AUTHOR: Ild-Customer Service - (U.S.A.)

Hi Alison,

We process over 120 million transactions each year for buyers and merchants that's over a half of a billion dollars in purchases, and only a small fraction result in disputes and chargebacks, just like with credit cards. When there are disputes, ILD investigates these with its merchants and makes sure that credits are applied back to the phone bill, just like credit card company standards.

ILD continually monitors complaint levels against the merchant who the bills through us, and if we find a merchant in violation of our policies, we have and will terminate their billing agreement.

So, if you feel you have been crammed or charged without your consent, please let us know. Send an email to askild@ildmail.com or call us at (800) 953-7765.

Regards,
Sandra
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