Istant tax Service COMPANY IS TAKING PEOPLE TAX MONEY WASHINGTON, District of Columbia

WELL FIRST OFF LET ME SAY THAT THIS COMPANY IS SO FULL OF BOO-BOO I FILED MY TAXES WITH THIS COMPANY THEY TOLD ME WHAT I WAS GETTING BACK AND WHAT THE CHARGE IS GOING TO BE . SO I HAVE BEEN WAITING TO HERE FROM THEM SO WHEN I CALLED THEY SAID THEY TOOK MY TAXES IN THE AMOUNT OF 344.00 BUT I ONLY GOT A REFUND FOR 343.39. THIS COMPANY TOLD ME THAT I OWE THE IRS AND THAT THEY HAVE A FORMED THAT I SIGN THAT SAY THEY CAN TAKE 344. 00 DOLLARS. BUT WHAT IAM TRYING TO FIGURE OUT IS HOW CAN I SIGN A PAPER SAYING THEY CAN HAVE 344.00 OF MY TAXES AND WE DID NOT KNOW WHAT THE REFUND WOULD BE AT THE TIME OF FILEING SO HOW CAN I SIGN SOMETHING AND DID NOT KNOW WHAT IT WAS GOING TO BE. SO I CALLED THE COMPANY AND ASKED FOR A COPY OF THIS FORM I SIGNED THEY SAID THEY BURN ALL THE FORMS AFTER 6 MONTHS AND FOR ME TO STOP CALLING THEM BECAUSE THEY ARE NOT GIVING ME s**t YES THEA IS THE WORD THEY USED AND STOP COMING BY THERE ALL I WANT IS A COPY OF THE PAPER I SIGN.