Complaint Review: istarsoftware - walnut California
- istarsoftware 340 S LEMON AVE # 9893 walnut, California USA
- Phone:
- Web: www.istarsoftware.com
- Category: Computer Software
istarsoftware did not deliver product key as purchased walnut California
*Author of original report: Product key sent 3 days after purchase and two contacts
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purchased software but never recieved key.
Filing a report with Walnut CA Sheriff dept as well, but doubt this is a real address.
This report was posted on Ripoff Report on 05/31/2017 07:06 PM and is a permanent record located here: https://www.ripoffreport.com/reports/istarsoftware/walnut-california-91789/istarsoftware-did-not-deliver-product-key-as-purchased-walnut-california-1376423. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Product key sent 3 days after purchase and two contacts
AUTHOR: - ()
SUBMITTED: Thursday, June 01, 2017
A good product key was sent today, 3 days after they accepted payment and after two direct contacts.
After contacting the company about the product key a day after the purchase, they replied "Do you have downloaded and installed it from our link?" meaning the 30 day trial version anyone can get
Given the bad grammar and not answering the question, I immediately contested the charges with my credit card, filed this report and contacted the Walnut CA police department...
the credit card company tried to contact the company with the phone number they had on file and it was disconnected.
While not the best business practice, they did deliver the product. I've told them about these complaints and that I would retract all
Bill
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