Report: #1350979

Complaint Review: isunglasses.com

  • Submitted: Fri, January 20, 2017
  • Updated: Fri, January 20, 2017
  • Reported By: Lia — monrovia California USA
  • isunglasses.com
    320 7th Avenue Box #334
    Brooklyn, New York
    USA

iSunglasses.com, Inc Don't buy from them. I shipped my glasses to get them repaired they first claimed that they received the glasses and then 2 months later after i contact them to know the status they asked me for the tracking number. then i knew they had lost the glasses. they never returned my glasses and they did not wanted to do nothing about it and asked me to place a claim with the postal service. oi did the usps showed me proof that the glasses had been delivered and even with the proof they decided not to take responsibility of their action. I lost $ 307.00 and out of glasses. i would not recommend anyone to buy from this company they are a rip off Brooklyn New York

Show customers why they should trust your business over your competitors...

iSunglasses.com is a rip off don't buy from them. I sent myglasses to get them repaired because defective. First they emailed me saying they recieved the glasses and 2 months later after i called them to know the status of the glasses they say they had no record of the glasses. They reccomand to place a claim with the postal service and so i did. After the USPS show me proof of the glasses being delivered they still did not want to take any responsabilities so they never return my glasses or my $ 307. So i am out of money and glasses. They lack costumer servise and they hardly answer the phone. They claim that there is no supervisor to talk to and the only person who handle stuff is the latest employee who doesn"t know anything about previous corrispondence on the matter.

Lia 

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This report was posted on Ripoff Report on 01/20/2017 01:53 PM and is a permanent record located here: http://www.ripoffreport.com/reports/isunglassescom/brooklyn-new-york-11215/isunglassescom-inc-dont-buy-from-them-i-shipped-my-glasses-to-get-them-repaired-they-1350979. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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