Report: #1169048

Complaint Review: It Works

  • Submitted: Mon, August 11, 2014
  • Updated: Mon, August 11, 2014
  • Reported By: Ceri — Santa Ana California
  • It Works


It Works Horrible Customer Service overbilled and refused to refund orange county Internet

Show customers why they should trust your business over your competitors...

I was sent a second order I did not place and was told I placed the first one incorrectly and since I singed up as a loyal customer I was suppoed to order it under a different tab therefore I got no credit for my order and they auto shipped me another one.  When I asked if i could return they said yes if I paid for it.  I asked if they could use that order they shipped me as my next auto ship since I was still bound as a loyal customer to continue ordering for a few months.  They flat out said no and the lady was so rude to me over the phone.  Buyer Beware they are a total rip off and horrible customer service

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This report was posted on Ripoff Report on 08/11/2014 01:36 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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