• Report: #1169048
Complaint Review:

It Works

  • Submitted: Mon, August 11, 2014
  • Updated: Mon, August 11, 2014

  • Reported By: Ceri — Santa Ana California
It Works
Internet USA

It Works Horrible Customer Service overbilled and refused to refund orange county Internet

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I was sent a second order I did not place and was told I placed the first one incorrectly and since I singed up as a loyal customer I was suppoed to order it under a different tab therefore I got no credit for my order and they auto shipped me another one.  When I asked if i could return they said yes if I paid for it.  I asked if they could use that order they shipped me as my next auto ship since I was still bound as a loyal customer to continue ordering for a few months.  They flat out said no and the lady was so rude to me over the phone.  Buyer Beware they are a total rip off and horrible customer service

This report was posted on Ripoff Report on 08/11/2014 01:36 PM and is a permanent record located here: http://www.ripoffreport.com/reports/it-works/internet/it-works-horrible-customer-service-overbilled-and-refused-to-refund-orange-county-interne-1169048. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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